Business Development Manager

The UPS Store•Lawrenceville, GA

38d•Hybrid

About The Position

We are seeking a Business Development Manager with an entrepreneurial drive, excellent project solving skills, and a positive work ethic to join our team in the fast-paced printing and shipping industry. This role involves business-to-business sales, requiring organization and a passion for helping people. You will report directly to the Company's CEO or their designee and are considered an exempt employee. A significant portion of your time, ideally 50% but at least 25%, will be spent in the field, as this is directly related to success in sales.

Requirements

Good communication and people skills
Strong communication, presentation, and writing skills
High school diploma or GED required
Must be easy-going, adaptable, quality conscious and professional.
Neat, clean, and professional appearance
Well organized and people person with excellent phone handling skills
Able to cross sell and up sell products and services
Knowledge and application of printing concepts
Able to work collaboratively
High energy level
Prompt, reliable, and responsible

Responsibilities

Optimize sales performance and engage in daily activities that facilitate this goal.
New business development, account implementation, and maintaining/deepening customer relationships.
Provide face-to-face customer contact with a focus on achieving personal sales targets and market goals to close and activate new business with small to mid-sized urban customers.
Schedule appointments and meet customers to identify and qualify potential prospects and present current product offers.
Utilize provided materials and resources to systematically call upon businesses in your area, understanding their operations and key players.
Conduct effective sales presentations by meeting customers physically on a daily basis.
Provide professional demonstrations or presentations of Company products and services onsite.
Liaise between the Company and customers for up-to-date pricing, service, and latest product-release launches.
Identify and qualify prospective customers through research, networking, social media (e.g., Facebook), Constant Contact Campaigns, and cold-calling.
Communicate the scope of work and customer needs to Designers and Production staff.
Enhance up-to-date knowledge on new products, procedures, services, and tools by attending training and meetings.
Maintain a good grasp of product information to recommend the best solution for customer printing and signage needs.
Continuously update prospects on Company product modifications, changes, and enhancements.
Maintain professionalism, diplomacy, sensitivity, and tact to portray the Company positively.
Effectively attend conferences and trade shows, where applicable.
Use marketing data to maximize sales effectiveness and efficiency using relevant sales management tools.
Prepare reports for sales and marketing and maintain accurate expense accounts.
Update and maintain customer account records, including contact names and numbers for future sales.
Provide product quotes to customers as needed.
Helps develop and implement the store marketing program.