Business Development Manager

Link Engineering Company•East Liberty, OH

7h•Onsite

About The Position

Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, specializing in customized solutions for Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. Established in 1935 and family-owned for generations, LINK treats its customers and employees like family, offering constant opportunities for learning and development. The company seeks a talented Business Development Manager to serve as the main point of contact throughout the sales process. This role involves identifying and responding to customer requests for service and equipment, verifying needs and expectations, compiling details for accurate quotes, and maintaining effective communication to ensure customer satisfaction. The ideal candidate will be detail-oriented, possess strong communication skills, and be focused on achieving sales goals while managing order creation processes.

Requirements

Bachelor’s Degree in Business Administration, Engineering or related field.
Minimum of 5 years of account management/business development experience in automotive, engineering environment or related field.
Proven leadership experience in a Team-based environment.
Understanding of the business processes and management.
Experience with ERP software, Epicor preferred.
Solid business and financial acumen to keep project within scope, schedule, and budget.
Proactive and collaborative approach to lead problem solving and solution implementation.
Self-motivated and detail-oriented, with notable experience handling multiple projects and tasks.
High level of interpersonal skills to work effectively with diverse people and cross-functional teams.
Ability to work under pressure in a high volume, fast paced work environment.
Highly developed organizational skills.
Ability to cultivate an excellent Customer Experience.
Strong attention to detail, accuracy, and quality.
Strong Microsoft Office skills.

Responsibilities

Serve as the first point of contact, receiving and reviewing incoming requests for service and equipment opportunities via email, phone, text, verbal, or website form submission.
Assess, clarify, and validate Customer needs and requirements.
Work with colleagues and Customers to compile scope of work details, travel requirements, clarifying statements and/or assumptions, as well as technical cost estimates.
Establish and provide a detailed and accurate sales proposal to meet Customer expectations.
Maintain regular and proactive communication with the Customer throughout the sales process.
Track, maintain, and update all sales opportunities within HubSpot (CRM) throughout quotation lifecycle.
Enter all sales orders and service jobs.
Provide Operations and Purchasing with relevant detailed information to ensure efficient hand-off and high customer satisfaction.
Follow up on new sales opportunities relevant to LINK businesses.
Identify new equipment sales opportunities and work with technical proposal Team to establish a sales proposal.
Comprehension of business development strategy to prospect new Customers.
Develop sales and account strategies for growing revenue and profitability within target markets.
Build, manage, and maintain a strong sales pipeline.
Monitor market activity and make suggestions regarding equipment, product mix, and design changes as required.
Support and attend trade shows and events.
Ensure all sales orders are set up and launched on time.
Deliver sales results that meet or exceed sales goals established by management.
Monitor and report on competitive activity to provide feedback on industry direction.
Ensure work is performed in a safe manner using all available safety equipment.
All other related duties as assigned.
Possess mental faculties consistent with performing the minimum requirements of the job.
Adhere and perform all duties aligned with the core values of the LINK Group organization, Can-Do Attitude, Courage, Commitment, Humility and Accountability.