Business Development Manager

Holland Hospital • Holland, MI

6d

About The Position

Under the direction of the Assistant Vice President of Corporate Partnerships, oversees and manages operational activities of Employee Onsite Care services and/or organizational initiatives and projects; assists the AVP in implementing and evaluating current practices to promote high-quality, cost- effective care; ensures focus and emphasis on enhancing patient, employer and staff satisfaction; and participates in the development of growth and business planning, and implements operational activities to support those planning efforts.

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field required (Master’s preferred)
• 5+ years of experience in business development, human resources, corporate partnerships, or healthcare sales required
• Excellent communication, negotiation, and relationship-building skills required
• Strong understanding of healthcare systems, health insurance benefits, and corporate wellness initiatives required.

Nice To Haves

• Master’s preferred

Responsibilities

• HUMAN RESOURCE MANAGEMENT: Participates in the development of a staffing plan and hiring of administrative and clinical staff.
• Participates in the employee appraisal system that assures optimal workforce capabilities, training needs, timely feedback and effectively addresses employee problems and concerns.
• Maintains accurate and up to date employee files.
• Serves as a mentor and resource for staff.
• Ensures compliance with federal and state regulations by implementing and monitoring personnel policies and procedures to protect employees and the organization.
• Evaluates clinical needs and functions of services and staffs the program with appropriate level of clinical support.
• PLANNING AND MARKETING: Participates with APP team members, hospital leadership and the marketing and communications team to develop a strategic plan that effectively positions the services and programs to maximize success, including an effective public relations program, community and referral source education plans.
• Develops a customer service strategy, reviews periodic surveys and recommends processes and procedures that meet or exceed the expectations of patients, staff, employers and the broader healthcare system.
• Participates in planning meetings with corporate leaders and benefit advisors to identify opportunities, needs and services that promote healthy workforces, cost-savings opportunities and collaboration that is mutually beneficial.
• OPERATIONS : Oversees ongoing information systems needs to assure that functionality meets clinical needs.
• Collaborates with information systems to create and refine reporting capabilities.
• Shares outcomes of utilization patterns with key corporate leaders on a regular basis.
• Supervises onsite services including practice operations, material and supply acquisition, payroll, and lab and pharmacy coordination.
• Coordinates with primary and specialty care leadership to offer targeted educational and promotional events and activities for employees and teams in the community.
• Oversees the collaboration of department staff in the development of policies , procedures, programs, protocols and systems that will establish and improve the effectiveness and quality of patient care and employer experience.
• Collaborates with hospital facilities staff to periodically evaluate facility capabilities to meet the ongoing operational needs of the service.
• Evaluates and adjusts daily operations and provider/staff workload to meet patient and service needs.
• BUSINESS MANAGEMENT AND DEVELOPMENT: Assists in the preparation and implementation of the budget including monitoring productivity, identifying and implementing cost improvement initiatives and variance reporting.
• Prepares periodic reports and performs regular assessment of financial performance to assure that practice financial and business development goals are met.
• Ensures that obligations to vendors and suppliers are met, establishes a system of checks and balances that minimize the risk of financial loss and ensure organizational integrity.
• Seeks out areas of business development to increase market share for programs and services.
• Ensures reporting and data submission activities are met for accreditation, regulatory and compliance requirements.
• Responsible for assisting with business development and capital requests.
• Supports operations leadership with implementation of new services; executes approved business plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees