BUSINESS DEVELOPMENT MANAGER

Dry Force Corp • Midland Park, NJ

6h

About The Position

The Business Development Coach and Player for the Plumber Marketing Channel is responsible for leading and scaling the business development team that drives plumber referral partnerships across the assigned territory. This role oversees Business Development Representatives (BDRs), ensuring the market builds and maintains a high-performing partner network that consistently generates quality restoration referrals.

This position combines strategic leadership, market development, and hands-on coaching to expand Northeast Power Dry footprint within the plumber channel. The ideal candidate has a proven background in business development, B2B relationship management, and field team leadership within service-based industries.

Requirements

• 4–6+ years in business development, field sales, or partnership management.
• 2+ years of people management experience, preferably in multi-location or regional roles.
• Exceptional leadership, coaching, and analytical skills.
• Ability to travel throughout the assigned territory as needed

Nice To Haves

• Experience developing referral networks and channel strategies.
• CRM proficiency (Luxor CRM experience strongly preferred) and familiarity with DASH.
• Knowledge of restoration processes, insurance workflows, and TPA systems.
• Proven ability to create scalable processes and training programs for field teams and strong background in home services, restoration, plumbing, or construction industries.
• Bachelor’s degree in business, marketing, or a related field.

Responsibilities

• Manage, coach, and develop Business Development Representatives.
• Conduct weekly one-on-ones, pipeline reviews, and ride-alongs to ensure BDRs execute core outreach and activation playbooks.
• Foster a culture of accountability, urgency, and relationship excellence aligned with Northeast Power Dry and HighGround values.
• Partner with recruiting and training teams to hire and onboard new BDRs as the market grows.
• Build and execute market expansion strategies targeting high-value plumber partners throughout the assigned territory.
• Analyze territory performance, partner data, and competitive trends to refine local strategies.
• Collaborate with marketing to develop plumber-focused campaigns, appreciation events, and partner activations.
• Ensure the market maintains a balanced pipeline of prospective, active, and retained partners.
• Oversee CRM performance and data integrity in Luxor CRM for assigned territories.
• Monitor referral flow through DASH, ensuring operational handoffs meet service SLAs and partner expectations.
• Report weekly metrics to senior leadership, including activity, referral volume, conversion, and retention.
• Partner cross-functionally with operations, marketing, and finance to optimize lead-to-job performance.
• Maintain relationships with key regional and high-volume plumber partners.
• Support field reps in executing joint marketing activities, lunch-and-learns, and training sessions.
• Resolve escalated partner issues swiftly, ensuring satisfaction and long-term loyalty.
• Represent Northeast Power Dry at industry events, trade shows, and networking opportunities.

Benefits

• Comprehensive medical, dental & vision insurance (some plans fully company-paid)
• Wellness perks including counseling, financial planning, and legal assistance programs
• 401(k) with company match up to 4%
• Competitive base pay + performance bonuses / uncapped commission (if sales)
• Weekly pay (for hourly/salary/ field roles)
• Travel reimbursement for work-related trips
• Referral program with bonuses
• Paid Time Off (PTO)
• Paid holidays + 1 floating holiday
• Sick time that carries over year to year
• Paid holidays
• Paid training and certification support
• Opportunities for advancement and career growth
• Company vehicle, gas card & iPad (for field roles)
• Uniforms provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level