Business Development Manager

Tommy's•Holland, MI

47d•Hybrid

About The Position

Tommy’s Express is looking for a Business Development Manager focused on building strategic partnerships with national retailers to develop car wash franchise sites. This role will strategically target businesses across the country to sell the opportunity of expanding their offerings to consumers with car washing. The ideal candidate will have an agile mindset and bring strong networking and B2B sales skills.

Requirements

Advanced degree or equivalent formal training/certifications and experience required in business, sales, marketing, or a related field
5+ years of experience in B2B business development, franchise licensing or sales
Proven ability to meet or exceed sales targets
Technical savvy and proficient in Microsoft Office and CRM systems
Excellent written and oral communication skills, including negotiation and relationship-building
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them

Nice To Haves

Knowledge of franchise operations
Experience in the car wash industry
Working with multi-unit franchise systems
Familiarity with FDDs and franchise agreements

Responsibilities

Build a strong pipeline of target brands that align with Tommy's Express values and could support the company’s expansion goals
Proactively identify and connect with prospects through targeted outreach, networking, and email campaigns
Travel for meetings or tradeshows to develop business relationship with prospective clients and target brands
Guide clients through every step of the franchise development process, from initial inquiry to franchise agreement signing
Conduct presentations and in-depth discussions about Tommy’s Express, including unit economics, marketing, operations, and support
Deliver the Franchise Disclosure Document (FDD) and ensure prospects fully understand its contents
Coordinate key meetings such as Discovery Days, ensuring all logistics and agendas align with company standards
Coordinate with the legal team to achieve the full execution of franchise agreements
Develop and maintain strong relationships with potential clients to build trust and confidence in the brand
Act as a trusted advisor, addressing questions and concerns promptly and professionally
Foster a positive candidate experience by providing clear communication and timely updates throughout the process
Work closely with internal teams (real estate, marketing, project management, and legal)
Track and report on lead progress, conversion rates, and sales metrics to meet company goals
Provide insights and feedback to improve the franchise sales process and recruitment strategies
Support department projects and initiatives
Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Benefits

Base pay and commission structure
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
Dependent Care FSA with on-site Daycare options
401k match and complimentary financial planning services
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence