Business Development Manager- Specialty Coatings

Painters Supply & Equipment Co•Baltimore, MD

1d•Onsite

About The Position

The Business Development Manager (BDM) is responsible for meeting or exceeding region performance goals by servicing paint and coatings customers in the General Industrial, Commercial Fleet, Wood Finishing, Mil-Spec, and Architectural Coatings markets. Additionally, the BDM is responsible for targeting, soliciting, and securing new business; servicing and growing existing accounts; learning and understanding product lines; preparing/creating sales related documentation; and developing strong customer relationships. PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company.

Requirements

Required to lift and carry approximately 25-50 lbs. frequently and 75-100 lbs. on occasion.
Must be able to physically demonstrate paint and associated products by utilizing various product delivery systems.
Required Courses: RIGHT-TO-KNOW Training (U.S.)
Operates vehicle in accordance with all state, provincial and federal laws, while maintaining an acceptable personal driving record.
Must be licensed to operate vehicle in accordance with state, federal, and provincial law.
Must have acceptable driving record from DMV/MTO.
Must be able to pass a pre-employment drug screen.
If usage of employee’s own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy.
Employee must be licensed and able to operate vehicle in accordance with state law including commercial driver’s license if required.
Must have acceptable driving record from State Motor Vehicle Bureau and be able available for overnight travel approximately 25% of the time.

Nice To Haves

College degree and 5 years of territory management preferred.
Experience with High Performance Paints and Coatings - Automotive, General Industrial, Commercial Fleet, Powder Coatings, Mil-Spec, or Wood Finishes (5+ years preferred).
Experience in Business Development, managing both direct accounts and while also sharing accounts with general Territory Managers.
Strong Technical Aptitude

Responsibilities

Maintain and grow current accounts
Identify, solicit, and secure new business
Develop and execute region sales plan consistent with budgetary goals
Delivers exceptional service to customers by understanding and proactively responding to their needs.
Gains and maintains knowledge of market and actively competes/works to increase market share.
Coordinate outside sales activities with Specialty Coatings Director, Region Sales Team, and Credit Department.
Develops strong partnerships with sales team, branch employees and vendor representatives.
Conduct sales calls and presentations to prospective and existing customers.
Maintains effective, ongoing interaction with all vendors, to maximize utilization of cost-effective resources.
Familiarize self with all product lines, to include application and best practices
Assists customers with product selection and application, to develop expert relationships.
Develops sales presentations and promotions to facilitate growth within existing account and to develop new accounts.
Conducts product demonstrations with customers and factory representatives.
Prepares/creates necessary documentation and reporting.
Prepares and submits accurate and timely activity reports.
Investigates and follows up with all customer and Quality Management System concerns.
Monitors and tracks customer back orders and provides customers with technical and marketing training as needed.
Assists customers in determining inventory levels, color verification and field color formulations.
Ensures proper documentation for all consigned inventory and equipment per Quality Management System (QMS) Work Instructions.
Collects and maintains customer, territory, and target information
Identifies current market competitors and performance levels.
Collaborates with vendors in planning, targeting, and market growth efforts.
Exhibits the ability to articulate company value proposition
Develops, implements, and maintains action plans to meet and exceed targeted revenue and profitability targets for new and existing customers.
Prepares sales call reports, proposals, forecasts, and business plans.
Controls expenses within projected budgets, maintains records and documentation for required submission as needed.
Actively researches General Industry and Commercial Coatings information through company training, trade journals, seminars etc.
Knowledge of sales goals and ability to formulate a plan of action to attain Company measures.
Attends and participates in all sales meetings.
Participates in special project assignments and completes additional duties as needed.
Assists in store operations during times needed, i.e. vacation, personal, medical absences etc.
Assists with inside customer service as needed, to include processing customer orders per QMS Work Instructions.
Conducts self in a professional manner to ensure exceptional quality and customers service expectations are met.
Ability to work all scheduled hours as needed.
Performs other duties as assigned.