Business Development Manager, Retail Channel (Starlink Growth)

SpaceX•Redmond, WA

About The Position

SpaceX is seeking a Business Development Manager, Retail Channel to manage and scale the Starlink retail channel across the United States and Canada. This role involves managing relationships with retailers and distributors, driving operational and commercial excellence to grow retail distribution, activations, and sell-through. The ideal candidate will have strong channel management expertise, be comfortable working with both people and data, and be fluent in forecasting, inventory, and promotions. This is an opportunity to work with cutting-edge connectivity technologies and contribute to connecting every household and traveler.

Requirements

Bachelor’s degree
5+ years of experience in business development, channel management, retail sales, account management, or complex commercial partnerships
3+ years of experience managing retail or distribution channels, including forecasting, inventory, promotions, and performance tracking for revenue or growth-oriented programs

Nice To Haves

Bachelor’s degree in business, finance, economics, marketing, engineering, or a related field
Proven background in retail channel management, business development, or partnerships supporting high-growth or commercial teams in technology, telecommunications, consumer electronics, or subscription-based services
Direct experience working with big box retailers, specialty retailers, and/or distributors, including account management, negotiations, and joint business planning
Strong analytical, forecasting, and data fluency; comfort with inventory allocation, KPI design, sell-through analysis, and building clear reporting for leadership
Demonstrated success driving retail channel growth, activations, or distribution expansion from concept through execution and scale
Independently motivated with a track record of project ownership, prioritization under ambiguity, and delivering measurable results
Excellent interpersonal, communication, and presentation skills; able to work effectively with both technical and commercial stakeholders as well as external retail partners
MBA or master’s degree with a business or technical focus preferred

Responsibilities

Manage day-to-day communication and commercial relationships with big box and specialty retailers, serving as the primary point of contact for retail partners and ensuring strong alignment on assortment, pricing, promotions, and performance goals.
Lead distributor relationships, including account planning, performance management, and coordination of logistics, inventory flow, and go-to-market execution across the retail channel.
Assist with inventory allocation decisions across retailers and distributors, balancing demand signals, sell-through velocity, and supply constraints to optimize product availability and minimize stockouts or excess.
Drive promotions development and execution for the retail channel, partnering with marketing, pricing, and retail partners to design, launch, and measure promotional programs that accelerate activations and sell-through.
Support quarterly and annual forecasting for the retail channel, building bottom-up demand forecasts, tracking performance against plan, and surfacing risks and opportunities to leadership.
Streamline sales and distribution data processes and reporting to enable the organization to make informed decisions on channel strategy, assortment, inventory, and growth investments.
Lead store expansion and optimization efforts, identifying high-potential retail locations and partners, supporting new door openings, and driving in-store merchandising and activation.
Lead efforts focused on Starlink service activations of new kits sold through retail, partnering with operations, customer support, and retail partners to maximize activation rates and customer success.
Partner closely with product, marketing, engineering, finance, supply chain, and legal to ensure clear ownership, timely execution, and clean handoffs from opportunity through launch.
Report on progress of retail channel initiatives, presenting insights, risks, and recommendations directly to Starlink leadership.
Drive continuous improvement of team processes, tools, and operating rhythms to increase throughput, clarity, and accountability across the retail channel.