Business Development – Heat Exchanger Markets

Alleima•Houston, TX

21h•Hybrid

About The Position

Alleima Tube Americas is seeking a customer-focused Business Development & Inside Sales Representative to drive profitable growth in the heat exchanger market across North America. The role combines strategic business development with hands-on sales execution, including identifying and developing opportunities, strengthening customer relationships, and managing the sales process from opportunity identification through quotation, order entry, fulfillment, and post-sales support. The representative works with Account Managers, Technical Marketing, Product Management, production units, and Quality teams to position Alleima as a preferred tubing supplier to heat exchanger fabricators, OEMs, EPC contractors, and end users. The role involves understanding customer needs, developing tailored solutions, coordinating commercial and technical proposals, and delivering a responsive customer experience. Travel is expected to be approximately 40%, including customer visits, industry events, trade shows, and internal meetings.

Requirements

At least 3 years of experience in business development, inside sales, account management, technical sales, or customer service within industrial markets.
Strong commercial acumen and ability to identify opportunities and convert them into profitable business.
Excellent communication, presentation, and relationship-building skills.
Ability to manage multiple priorities while maintaining attention to detail.
Experience with ERP systems, CRM systems, and Microsoft Office 365 applications.
Strong problem-solving and analytical skills.
Fluency in English.

Nice To Haves

Bachelor's degree in Engineering (Mechanical, Chemical, Materials, Industrial, or Petroleum) or Business Administration.
Experience in heat exchangers, process equipment, refining, petrochemical, chemical processing, power generation, energy, or related industries.

Responsibilities

Develop and execute sales strategies to grow Alleima's presence in the heat exchanger industry.
Establish Alleima as a preferred tubing supplier to heat exchanger fabricators, OEMs, EPC contractors, and end users.
Identify, qualify, and develop new business opportunities and strategic accounts.
Build and maintain relationships with customer stakeholders and decision-makers.
Develop customer account plans identifying business drivers, growth opportunities, and action plans.
Conduct customer visits, technical presentations, and business reviews.
Gather and communicate market intelligence, competitive information, industry trends, and customer feedback.
Collaborate with Technical Marketing and Product Management on value propositions and market strategies.
Manage the sales cycle from receipt of a request for quotation through order fulfillment.
Analyze customer inquiries and specifications and prepare competitive commercial and technical proposals.
Negotiate commercial agreements, contracts, pricing, and delivery terms.
Process and maintain quotations, opportunities, projects, and orders in CRM and ERP systems.
Monitor order progress, delivery schedules, and project milestones.
Coordinate customer requirements with production units, planning, logistics, and Quality teams.
Handle post-sales documentation requests, order-status updates, complaint resolution, and commercial follow-up.
Participate in daily sales-team discussions about quotations, projects, priorities, and business decisions.
Provide responsive customer service and act as a trusted advisor by understanding customer challenges and offering value-added solutions.
Build long-term customer loyalty through proactive communication and reliable execution.
Support customer visits, audits, trade shows, and industry events.