Business Development Director

MillerKnoll•Chicago, IL

17d

About The Position

This newly created role will be pivotal in delivering NaughtOne’s growth strategy across North America and will play a key role in achieving our global target of $100M by FY30. The role has a significant impact on regional revenue performance and strategic growth outcomes across the North American market and is responsible for setting direction, translating global sales strategy into clear regional plans and ensuring consistent, high‑quality execution across the team. In this role, you will shape and execute strategies to retain and expand our customer base, maximize revenue across all sectors and position NaughtOne for long-term success.

Requirements

Degree-level education
Minimum of 5 years of experience in business development, sales, or strategic partnerships within the contract furniture industry
Results oriented - you're passionate about driving tangible improvements in sales performance and have a proven ability to deliver results
Proven track record of leading, empowering and developing a Sales team
Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with diverse stakeholders
Strategic thinker with strong analytical skills and a problem-solving mindset - you're comfortable working with data, identifying trends and drawing actionable insights to inform decision-making
Ability to work independently as well as part of a collaborative team in a fast-paced environment.
Proficiency in CRM software (Salesforce), data analysis tools, and Microsoft Office Suite.

Responsibilities

Develop and implement comprehensive business development plans to meet and exceed business objectives
Identify, evaluate and secure new business opportunities and partnerships
Lead the new business focus and drive the strategies in place to develop long term relationships with the identified target market of dealer partners, architects and designers and other key customers
Build and nurture robust relationships across the MillerKnoll family to drive shared growth
Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
Monitor and report on industry trends, market conditions, and competitor activities to refine strategies
Own the quality and accuracy of our CRM data, ensuring efficient lead routing, accurate reporting and effective sales execution
Responsible for the line management of the USA sales team, this includes involvement in decisions around any recruitment needed to meet the sales agreed targets
Ensure that all new business sales and marketing activities are aligned, clearly coordinated, and where possible measuring the effectiveness of the activities completed
Track key performance indicators, identify trends and generate actionable insights to inform sales strategy and drive continuous growth
Empower our sales team with the tools, knowledge and processes they need to excel
Requirement to attend a wide variety of networking events, industry connected seminars, supplier events and any specific event where it be deemed appropriate networking potential benefitting both the new business target audience.
To liaise and submit monthly reports to VP of Global Sales.