Business Development Director - Construction, Hospitality & Professional Services

Baker Tilly•Frisco, TX

10d

About The Position

The Business Development Director at Baker Tilly is a senior-level, strategic role focused on accelerating growth across the firm’s Tax, Assurance, and Consulting practices. This leader is directly responsible for identifying and developing new business opportunities within the Construction, Hospitality & Professional Services (CHPS) sector in an assigned territory, while building, managing, and expanding strong client relationships. The Director serves as a key member of the CHPS Industry Practice leadership team, partnering with practice leaders to shape and execute go-to-market strategies and drive industry-focused growth initiatives. This includes collaborating across service lines to develop innovative, value-driven solutions that support organizations across construction, infrastructure development, hospitality, restaurants, and professional services firms. This position requires a strong understanding of market dynamics, operational transformation, capital investment cycles, labor and workforce pressures, and regulatory considerations impacting CHPS sectors. It is critical to enhancing Baker Tilly’s market position and delivering differentiated value to clients navigating project-based revenue models, margin pressures, labor constraints, evolving customer expectations, and digital transformation.

Requirements

Undergraduate degree from an accredited college or university required; graduate degree preferred
15+ years of experience in construction, infrastructure development, hospitality, restaurant, professional services, or related industries, or in professional services supporting these sectors (e.g., accounting, consulting, engineering, or advisory), required
Demonstrated understanding of industry-specific dynamics, including project-based revenue models, capital investment cycles, and operational challenges
Familiarity with construction project lifecycles, hospitality operations, or professional services business models is preferred
Strong problem-solving, critical thinking, and thought leadership skills
Strong understanding of emerging technologies and their business applications
Ability to work under a defined and planned directive with minimal direct day-to-day supervision for implementation
Strong written and verbal communication skills
Ability to travel 50–80% as needed

Responsibilities

Understand key industry service offerings and confidently communicate their application across the CHPS ecosystem—including construction, real estate development, hospitality and leisure, and professional services firms—to a diverse group of stakeholders
Demonstrate an understanding of core industry challenges, including project execution, cost control, labor shortages, supply chain disruption, customer experience, and operational efficiency, and their impact on client growth strategies
Monitor and communicate emerging trends such as infrastructure investment, real estate development cycles, travel and hospitality demand shifts, private equity investment, and digital enablement to identify and develop new business opportunities
Lead the deployment of sales techniques and strategies to integrate services and resources across all lines of service and geographies
Account Ownership; Strategic Account Management
Possess a broad understanding of macroeconomic, regulatory, and market trends impacting CHPS sectors, including interest rates, capital availability, labor dynamics, and economic cycles affecting construction and hospitality demand
Have a conversational understanding of the firm’s significant service offerings beyond CHPS that intersect with our team's expertise, enabling the utilization of the firm's strategy to deliver and enhance value in an integrated and mutually reinforcing marketplace
Build, maintain, and expand relationships across the CHPS ecosystem, including contractors, infrastructure operators, hospitality and restaurant brands, professional services firms, investors, and strategic partners
Perform regular, aggressive, and prompt follow-up on all Firm-generated leads assigned from campaigns, or ad hoc requests from practice leadership
Maintain a clear understanding of target clients and segments for business development purposes—and why
Track and analyze emerging CHPS industry trends and innovations to identify potential opportunities
Regularly inform practice leadership of changing market dynamics and other factors influencing accounts of strategic importance
Maintain strict compliance with CRM (Salesforce) requirements by consistently documenting opportunity notes and all related activities, and keeping an accurate, up-to-date pipeline of qualified opportunities in accordance with firm protocols
Attain closed business revenue goals associated with both new accounts and existing client accounts (as appropriate), ensuring a profitable return to the Firm each fiscal year
Participate as a key team member on all relevant market development meetings and other in-house discussions
Create, sustain, and grow relationships with new and existing clients through regular, open communication; ensure performance standards and client satisfaction are consistently met, and proactively communicate and troubleshoot issues as they arise
Maintain deep knowledge of core service offerings and effectively position their application within target CHPS markets to influence decision-makers
Collaborate with other BD leaders and practice leaders for an integrated Go-to-Market (GTM) approach
Perform account planning and key account research to optimize business development efforts and account penetration
Perform primary outreach efforts and coordinate with marketing personnel on campaigns including prospect calls, emails, and other mechanisms to secure appointments with key stakeholders