Business Development Coordinator

Jenkins Space Coast Honda • Cocoa, FL

5d

About The Position

The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephone service inquiries, service center requests and internet queries. He/She promptly responds to service requests by coordinating/collaborating with the appropriate dealership department manager. The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Requirements

• strong command of the English language
• a high level of self-confidence
• a post-high school education (college coursework or technical school)
• strong computer skills
• exceptional organizational skills
• call center experience

Responsibilities

• Answer all incoming Service Appointment call using script
• Follow up with all non-appointment incoming service calls
• Contact prior days service customers
• Follow up with appointments and missed appointments
• Confirm all pending appointments (service)
• Work with internet service leads by contacting customers and getting a set appointment for a dealership visit
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Benefits

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED