Business Development Coordinator
Castle GMC, Cadillac, Chevrolet of McHenry•McHenry, IL
•$16 - $18
About The Position
Castle Automotive Group is seeking BDC Representatives to join our team at our McHenry location . What We Offer 401(K) profit sharing Major Medical & Dental (50% employee paid premium) Vision Voluntary Benefits (Accident, Critical Illness, Disability, and more) Life Insurance Paid Time Off Employee vehicle purchase discounts Flexible work schedule Career advancement
Requirements
- At least one previous role based on customer service experience
- Excellent teammate with a collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
Responsibilities
- Answer customer calls and establish follow-up with sales appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or are no-shows
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Benefits
- 401(K)
- profit sharing
- Major Medical & Dental (50% employee paid premium)
- Vision
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Flexible work schedule
- Career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
