Business Development Coordinator

Derrick Companies•New Richmond, WI

1d•Onsite

About The Position

This position will wear many hats and have the opportunity to grow alongside the company. This is not a high-pressure sales role or executive-level “Director of Business Development” position. Instead, this role is designed for someone who can help strengthen and organize our business development efforts, support long-term relationship management, improve CRM and client follow-up systems, coordinate proposals and marketing efforts, help tell the story of our projects and people, and become a key connector between clients, leadership, marketing, and operations.

Requirements

Excellent communication skills, both verbal and written.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Analytical
Technical Proficiency
Ability to handle client inquiries and understand customer needs.
Ability to work well in a team and collaborate effectively.
Ability to be flexible and adaptable in a fast-paced environment.
Self-motivated with a proactive approach to problem-solving.
Creative and resourceful.
Previous experience in a business development role is desired.

Responsibilities

Assist leadership with maintaining and strengthening relationships with clients, developers, architects, brokers, engineers, municipalities, and community organizations.
Help coordinate follow-up communication with prospective and existing clients.
Maintain organized records of client interactions, opportunities, and project pursuits.
Support ongoing client touchpoints before, during, and after projects.
Assist in developing systems for repeat client engagement and long-term relationship management.
Help identify opportunities to reconnect with former clients and referral partners.
Research and evaluate CRM software and business development tracking platforms that align with company operations and long-term growth goals.
Assist leadership with implementation and organization of a company-wide CRM system.
Coordinate collection, organization, and input of current and historical client information into CRM databases.
Develop processes for maintaining accurate client records, project history, contacts, follow-up reminders, and communication tracking.
Help create systems to improve visibility into project leads, client activity, repeat business opportunities, and referral relationships.
Assist with pipeline reporting, lead tracking, and business development organization.
Help establish accountability and consistency in business development follow-up efforts.
Develop and coordinate post-project client follow-up processes.
Assist with client satisfaction surveys, interviews, and feedback collection upon project completion.
Coordinate collection of client testimonials, reviews, references, and success stories.
Help leadership identify opportunities to improve client experience and strengthen long-term relationships.
Maintain ongoing communication touchpoints with past clients to support repeat business and referrals.
Assist with developing client appreciation initiatives and relationship-maintenance strategies.
Help improve project marketing during and after construction.
Coordinate collection of project photography, drone footage, videos, testimonials, and project highlights.
Assist with social media, website content, newsletters, award submissions, press releases, and promotional materials.
Work alongside the company’s outside marketing consultant to increase consistency, visibility, and brand awareness.
Help create marketing campaigns and outreach initiatives focused on past clients, referral partners, and community relationships.
Assist with development of project case studies and client success stories showcasing the company’s capabilities and culture.
Help strengthen the company’s online presence and reputation management efforts.
Coordinate proposal packages, qualifications, presentations, and interview materials.
Maintain project profiles, team resumes, photography, and marketing assets.
Assist with RFP/RFQ responses and pursuit documentation.
Support leadership during project pursuit and preconstruction phases.
Help track active project pursuits and maintain pursuit calendars and deadlines.
Assist with coordination and participation in: Chamber events, Economic development organizations, Industry associations, Groundbreakings and ribbon cuttings, Community events and sponsorships, Client appreciation activities.
Help strengthen the company’s visibility and reputation within the market.
Represent the company professionally within community and industry settings.
Assist leadership with special projects and strategic initiatives.
Support communication between business development, preconstruction, operations, and marketing teams.
Help create consistency, organization, and accountability within business development activities.
Identify opportunities for process improvement and operational efficiency related to client development and marketing efforts.