Business Development Consultant - Hopkins Edge (Office of the Provost)

Johns Hopkins University•Baltimore, MD

31d•$85,500 - $149,800•Hybrid

About The Position

The Office of the Provost is seeking a Business Development Consultant to cultivate opportunities for new business and public dissemination of projects developed at the department/division level. This role involves promoting the capabilities and intellectual property of faculty and staff, sourcing, shaping, closing, and managing large deals with partners to advance Johns Hopkins University's aims. Johns Hopkins University is establishing a new educational access point, Hopkins Edge, for Non-Degree & Non-Credit (NDNC) education and microcredentials. This initiative unifies executive education, professional development, continuing education, and personal enrichment. Hopkins Edge addresses the demand for flexible, skills-focused learning for working professionals and lifelong learners, offering microcredentials that verify knowledge and skills. It aims to serve a broader population seeking targeted, practical learning experiences and professional advancement by lowering access barriers and costs while maintaining quality. Hopkins Edge provides an accessible, interdisciplinary experience for working professionals, organizations, and individuals looking to upskill, reskill, or advance their knowledge. As strategic partnerships with corporations, government agencies, and nonprofit organizations expand, this role will drive relationship building and revenue growth across the DMV area, nationally, and globally. The position serves as a critical 'front door' to Hopkins Edge for external partners, positioning JHU as a comprehensive workforce development solution provider by building strategic partnerships and aligning Hopkins Edge resources with industry demands.

Requirements

Bachelor’s Degree.
Five years of related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Nice To Haves

MBA or Master’s Degree in a related field.
7 years of experience with progressive responsibility in business development, management consulting, sales operations, account management, or client success roles.
Experience working in higher education or corporate settings; experience at a complex, decentralized academic institution is highly valuable.
Partnership & Relationship Acumen: Proven ability to support and contribute to client or partner relationship development, including initial outreach, managing and advancing conversations, and fostering positive engagements.
CRM and Technology Proficiency: Demonstrated experience maintaining prospect/client databases and strong data management capabilities.
Project Management & Organizational Skills: Capability to independently manage projects from start to finish, handle multiple tasks, and oversee logistical details (e.g., event coordination).
Analytical & Problem-Solving Aptitude: Strong analytical skills with ability to collect and derive actionable insights from data; proactive in identifying issues and suggesting solutions.
Cross-Functional Collaboration: Proven ability to work across multiple internal teams, academic departments, and schools; skilled at building consensus and aligning diverse stakeholders.
Communication Skills: Excellent written and verbal communication with ability to build rapport with both internal academic partners and external corporate stakeholders.
Industry Knowledge: Familiarity with workforce learning, talent development, executive education, and the non-credit credentialing landscape.
Must have own transportation and be willing to travel up to 25% of time including air travel for domestically and internationally.
Ability to make multi-night trips and availability to staff occasional evening events.
Existing network with companies and organizations in the Baltimore/DC area.
Experience in manager/employer development departments of large corporations.
Familiarity with Johns Hopkins University's academic structure and programs.
Understanding of microcredentials, digital badges, and alternative credentialing pathways.
Experience with competitive intelligence and market positioning in the workforce development sector.

Responsibilities

Identify partners and cultivate relationships with high-potential organizations and key decision-makers within target areas of growth for Johns Hopkins, particularly in priority sectors including healthcare education, human services, government agencies, workforce development boards, industry associations, and corporate learning & development departments.
Act as the primary entry point for governmental, non-profit, and industry partners seeking to engage with Hopkins Edge.
Build deep understanding of priority sectors and research emerging workforce trends, credentialing needs, and training opportunities to inform partnership strategy.
Analyze labor market data and research competitor offerings and pricing strategies in the executive education and workforce development landscape to articulate Hopkins Edge differentiation.
Conduct needs assessments with employers to identify skills gaps and training requirements that align with Hopkins Edge program offerings.
Facilitate partnership outreach efforts by preparing customized partner-facing materials (e.g., presentation decks, case studies, storytelling content) that highlight interdivisional capabilities and JHU's unique value proposition.
Track prospect communications to ensure consistent volume and cadence using CRM systems.
Cultivate and maintain relationships with corporate clients, industry associations, workforce development boards, and government agencies throughout the full relationship lifecycle.
Coordinate closely with Executive Education teams, lifelong learning teams, and corporate outreach departments across JHU's divisions to create comprehensive 'One University' solutions.
Collaborate with divisional schools' corporate engagement teams to align offerings with client needs and present a unified Hopkins Edge partnership approach.
Provide outstanding project management support during discovery, scoping, and solution presentations, ensuring smooth scheduling, detailed documentation, and timely follow-up.
Coach and prepare faculty and subject matter experts to present and pitch effectively to corporate clients, government agencies, and other external stakeholders—bringing academic partners along in the sales process.
Organize and manage all technology and logistics for partnership engagement events, including introductory webinars, workshops, and high-level meetings.
Represent Johns Hopkins University at industry conferences, networking events, and professional gatherings nationally and internationally.
Maintain accountability for post-sale relationship management and renewals, ensuring ongoing client satisfaction, retention, and expansion of existing partnerships.
Establish and maintain a robust CRM function with strategic contacts in industry, government, and non-profit sectors.
Maintain prospect and client databases with high attention to data quality and accessibility.
Support collection and analysis of data from pilot programs and partnerships, tracking key metrics for program effectiveness and partner engagement.
Contribute to internal reports and presentations demonstrating measurable impact and ROI of Hopkins Edge solutions.
Develop business plans with revenue projections and track/report measurable outcomes against revenue targets.
Develop deep understanding of the Hopkins Edge offerings, including understanding of microcredentials, digital badges, stackable credentials, and how these align with employer and industry credentialing needs.
Support strategic revenue growth of JHU ND&NC programs through active pipeline development and partnership expansion.
Navigate JHU's decentralized academic environment by coordinating across autonomous divisional schools with varying priorities, cultures, and decision-making structures.
Bring forward solutions and recommendations for challenges identified during the partnership development cycle.
Contribute to process improvement initiatives that create repeatable, scalable partnership engagement models.
Identify potential governmental, non-profit, and industry partners and act as a front door for those partners to Johns Hopkins University.
Coach and train subject experts to present their inventions and ideas to potential investors.
Take a leadership role in coordinating all aspects of deal negotiation and oversee deals from identification through closure stage.
Oversee management of a team of marketing and business development professionals.
Manage ongoing relationships with partners at a high level, and work with project managers to communicate and report on milestones and other progress.
Establish and maintain strategic contacts in industry, government, and non-profit sectors including health care education/childcare, and human services.
Develop creative new methods for engaging funding partners.
Develop a marketing and engagement strategy to communicate value with various funding partners.
Work closely with program teams and participate in developing events at conferences to attract and retain funding partners.
Create and maintain engagement and opportunity reporting including, but not limited to, measurable accomplishments and budget projections.
Other duties as assigned.