Business Development Center Associate

Serra Traverse City•East Bay Township, MI

1d•Onsite

About The Position

This position is the first point of contact for many customers, involving answering and directing incoming calls, and scheduling service appointments in a fast-paced environment. The Business Development Center (BDC) team is a strategic partner within the Sales and Service Teams, collaborating to ensure customer needs are met professionally, friendly, and efficiently. BDC team members provide these services through an established process for proven success. The company is invested in creating an awesome place to work and hopes to learn and grow with new team members for years to come. As a BDC Associate, you will work closely with the Sales and Service Teams to be the front-line contact for answering incoming calls, direct customer's questions to the correct department, and schedule appointments for our Service departments. This is an entry-level position with growth potential for someone who appreciates consistently achieving turn-around goals, is enthusiastic, detail-oriented, has effective communication and active listening skills, and is efficient with timelines. The company has integrity and the BDC team focuses on teamwork and career building.

Requirements

No experience necessary
Ability to use computer systems effectively
Effective communication and active listening skills
Must possess a Valid Driver's License which meets our company insurance standards
Must be willing to complete a background check
Must be willing to complete a Drug Screen and MVR