Business Development and Relationship Manager

Pinchin in Canada•Kelowna, BC

14h•Remote

About The Position

Manager, Business Development & Key Accounts Kelowna, BC Annual Salary Range: $75,000 - $100,000 CAD Are you ready to drive growth and build lasting client relationships as a key leader in business development for Pinchin Canada? If you’re passionate about making a real impact and advancing your career, we want to hear from you! Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help clients create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical insight. At Pinchin, we empower our people to uphold unwavering principles and work with purpose to create better outcomes for our clients, communities, and environments. Reporting to the Regional Operations Manager, the Manager, Business Development & Key Accounts, is responsible for overseeing business development (BD) activities for the Interior BC region. Role Overview The Business Development & Relationship Manager will be based out of the Kelowna office and work closely with the Regional Operations Manager, to understand the local client market, participate in existing and new client meetings, attend association events and exhibitions, and ensure business development efforts are aligned with operational capacity and regional priorities. The role also carries a functional reporting relationship to Regional Client Manager – BC, who will support training and onboarding, alignment with provincial business plans and sector strategies, goal‑setting and performance metrics, and ongoing coaching. As part of the BC Business Development / Client Manager team, the role will actively participate in regular team meetings, including weekly activity reporting, project opportunity updates, and market intelligence sharing. Your Impact Support the development and execution of regional business development plans and initiatives aligned with corporate and regional priorities. Coordinate and support day-to-day business development activities across the Interior BC region. Work with Client Managers and the Key Account Management team to maintain and grow key client relationships. Assist with identifying new business opportunities within Pinchin’s core and emerging service lines. Provide input into proposal strategies, helping improve proposal quality and win rates. Gather market intelligence, including client feedback and competitor activity, to inform regional business development efforts. Support service line leaders with client outreach and business development efforts for new or growing services. Participate in industry events, tradeshows, and networking activities to support brand awareness and relationship building. Maintain regular communication with regional leadership and the national business development team to share updates and align priorities. Promote collaboration, professionalism, and client-focused service in alignment with Pinchin’s values. What You’ll Bring to Pinchin The ideal candidate is client-focused, organized, and collaborative, with experience supporting business development or account management in a professional services environment. Post‑secondary education in Business, Marketing, Engineering, or a related field, or equivalent experience Experience in business development, sales support, account management, or client services, preferably in consulting, technical, or professional services General understanding of professional consulting services and how business development supports regional growth Strong curiosity and ability to quickly learn Pinchin’s services and technical offerings Growth‑oriented mindset with interest in building or advancing a career in business development or sales Experience in customer‑facing roles involving sales, customer service, or outbound communication Comfortable with proactive business development activities, including networking, cold calling, email outreach, and social media engagement Ability to build and maintain client relationships through regular follow‑ups and check‑ins Strong communication skills across clients, internal teams, and leadership Comfortable working independently in a remote environment while collaborating with office‑based teams Willingness and ability to support territory coverage, with a primary focus on the Okanagan Valley (Kelowna, Vernon, Penticton) and secondary support for the Cariboo, Kootenay region. Experience in environmental consulting or construction is considered an asset For Current Employees Current employees are encouraged to speak with their HR Advisor for information on the application process. What makes Pinchin different? We offer competitive salaries and great benefits. What sets Pinchin apart is our commitment to people and purpose. You will join a team that values curiosity, integrity, and learning. You will grow alongside supportive leaders and subject matter experts who want you to succeed. Step into a dynamic leadership role where you’ll mentor talented professionals, benefit from competitive compensation and extended coverage from day one, enjoy an RRSP Matching Program and annual bonuses, engage with expert-led problem-solving networks, and thrive in a flexible, supportive environment dedicated to recognizing and developing senior level expertise. Additional Information Depending on the assignment, clients may require Government security screening, criminal record verification, or periodic drug and alcohol testing. Depending on the requirements of the position, preference may be given to candidates who are able to efficiently qualify for Government security clearances. (Verification of background information over the previous five years including Canadian residency.) No agency phone calls please. We thank all applicants for their interest. Only those selected for an interview will be contacted. We are committed to employment practices that support a diverse and inclusive workplace. If you require reasonable accommodation during the recruitment process, please let us know. We make buildings and environments better.

Requirements

Post‑secondary education in Business, Marketing, Engineering, or a related field, or equivalent experience
Experience in business development, sales support, account management, or client services, preferably in consulting, technical, or professional services
General understanding of professional consulting services and how business development supports regional growth
Strong curiosity and ability to quickly learn Pinchin’s services and technical offerings
Growth‑oriented mindset with interest in building or advancing a career in business development or sales
Experience in customer‑facing roles involving sales, customer service, or outbound communication
Comfortable with proactive business development activities, including networking, cold calling, email outreach, and social media engagement
Ability to build and maintain client relationships through regular follow‑ups and check‑ins
Strong communication skills across clients, internal teams, and leadership
Comfortable working independently in a remote environment while collaborating with office‑based teams
Willingness and ability to support territory coverage, with a primary focus on the Okanagan Valley (Kelowna, Vernon, Penticton) and secondary support for the Cariboo, Kootenay region.

Nice To Haves

Experience in environmental consulting or construction is considered an asset

Responsibilities

Support the development and execution of regional business development plans and initiatives aligned with corporate and regional priorities.
Coordinate and support day-to-day business development activities across the Interior BC region.
Work with Client Managers and the Key Account Management team to maintain and grow key client relationships.
Assist with identifying new business opportunities within Pinchin’s core and emerging service lines.
Provide input into proposal strategies, helping improve proposal quality and win rates.
Gather market intelligence, including client feedback and competitor activity, to inform regional business development efforts.
Support service line leaders with client outreach and business development efforts for new or growing services.
Participate in industry events, tradeshows, and networking activities to support brand awareness and relationship building.
Maintain regular communication with regional leadership and the national business development team to share updates and align priorities.
Promote collaboration, professionalism, and client-focused service in alignment with Pinchin’s values.