Business Development and M&A Operations Manager

Solace

1d•$140,000 - $190,000

About The Position

Solace’s Corporate Development team expands the company’s reach through partnerships that bring patients to Solace and acquisitions that help it scale. The Business Development and M&A Operations Manager builds and runs the operational systems that support this work, including Attio CRM, pipeline data, processes, automations, and reporting. The role reports to the Head of Corporate Development and owns the team’s operational infrastructure from initial setup through ongoing improvement. The manager maintains complete and current pipeline data, maps potential acquisitions, builds target-scoring models, and provides monthly reporting for leadership and partners. They work alongside colleagues leading partner relationships and acquisitions, equipping them with systems and insights to succeed. The position is an individual contributor role that collaborates across Product, Data, Legal, Growth, and Clinical Operations. Applicants must be based in the United States.

Requirements

Commitment to accurate, trustworthy numbers; attention to detail and willingness to investigate discrepancies.
Strong analytical judgment, including the ability to break complex questions into measurable parts, build robust models, and identify when data does not support a conclusion.
A systems mindset and ability to turn recurring needs into repeatable processes across partners and acquisition targets.
Fluency with CRM and data tools, ability to learn new tools quickly, comfort building automations, and ability to make complex information simple.
Bias toward action, with the ability to ship working systems quickly, learn from their use, and improve them over time.
Clear communication and ability to influence across teams, build alignment, and move work forward with people they do not manage.
Ownership from start to finish, including proactively identifying pipeline problems and taking responsibility for systems, data, and reporting quality.
Ability to present information clearly through well-designed, actionable reports and dashboards.
Discretion with confidential information and respect for partner relationships and the patients represented in records.
Must be based in the United States.

Responsibilities

Own Attio for partnerships and M&A, including migrating historical data from HubSpot and Notion, structuring both pipelines, and managing access to protect confidential information.
Make Attio the team’s source of truth by keeping records complete, current, and enriched, and building workflows the team consistently uses.
Own the strategy, evaluation, and implementation of automation solutions for Corporate Development workflows; independently assess business needs, prioritize opportunities, and recommend solutions for capturing partner activity, identifying stalled deals, guiding next steps, and preparing meeting briefs.
Define ideal customer profiles for referral partners and acquisition targets, and use public and purchased data sources to build and enrich prioritized target lists.
Build and maintain an M&A market map and target-scoring model, refresh them monthly, and recommend evidence-based areas of focus.
Partner with Product to ensure every patient referral can be traced to the partner that sent it.
Deliver accurate, on-time monthly reporting on pipeline health and performance against targets across partnerships and M&A, and provide each live partner with a clear view of Solace’s performance for their patients.
Evaluate and implement quarterly targets for team members and track progress through monthly reporting.
Define and document repeatable processes across partnership and acquisition lifecycles, from qualifying targets and defining pipeline stages to handing signed partners off for launch; review and improve processes quarterly.
Work across Product, Data, Legal, Growth, and Clinical Operations to put systems into practice and resolve problems before they slow the team down.