Business Data Analyst I/II/Sr
About The Position
The Business Data Analyst roles (BDA) is responsible for maintaining and validating customer attributes used in the customer setup process. The BDA ensures the accuracy and integrity of customer and prospect historical data in our internal systems. This role involves coordinating the retrieval, verification, and uploading of usage data from various sources, as well as identifying and resolving inconsistencies. This Analyst role can be filled at Business Data Analyst I, Business Data Analyst II, or Business Data Analyst Sr level. Please see minimum qualifications list below for each level Business Data Analyst 1 - $60,350 - $71,000 Business Data Analyst II - $69,700 - $82,000 Business Data Analyst Sr - $90,100- $106,000 Ranges are per year based on experience, along with a comprehensive benefits package that includes bonus and 401K
Requirements
- Bachelor’s degree, or 2 years of equivalent experience in lieu of the degree
- Exceptional written and oral communication skills; demonstrated effectiveness in collaboration and building rapport with employees and customers across various levels of the organization.
- Strong relationship-building skills, capable of establishing and maintaining partnerships both internally and externally with customers and channel partners.
- Proven ability to thrive in a fast-paced, deadline-driven environment, managing multiple priorities effectively.
- Commitment to maintaining the highest level of confidentiality for all information handled.
- Bachelor's degree and minimum of 2 years of relevant experience.
- A minimum of 6 years of relevant experience in lieu of a 4-year degree.
- Proven track record of strong analytical skills, attention to detail, problem-solving abilities, and independent decision-making.
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Bachelor’s degree and a minimum of 5 years of experience, or 9 years of equivalent experience in lieu of the degree
- Elevated knowledge in Excel (creating and using pivot tables, macros, and vlookups) and MS Office Suite experience.
- Reporting and dashboard knowledge in Salesforce.
Nice To Haves
- Ability to handle multiple tasks in a fast-paced environment
- Knowledge of SQL, Python, Power BI, Excel macros, and C++ is advantageous
- Previous experience in the energy industry
Responsibilities
- Reviews all historical prospect usage data, interprets the data and questions inconsistencies with the historical usage.
- Troubleshoots EDI issues and any issues related to prospect usage data.
- Retrieves historical usage from utility websites, and reviews invoice copies for historical usage where applicable.
- Ensures prospect historical usage (from all sources) is uploaded accurately to system(s) and is flowing correctly once uploaded.
- Mitigate potential financial risks by proactively identifying and addressing any data inconsistencies or gaps.
- Identify and elevate forecasting inconsistencies as needed to ensure accurate pricing.
- Works with the utility directly when retrieving or questioning data as needed.
- Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.
- Identify and document new processes, making recommendations to leadership for improvement.
- Travel required as necessary to meet business needs.
- In-person attendance for training, all-hands meetings, and other meaningful engagements.
Benefits
- bonus program
- 401(k) with company match
- employee stock purchase program
- comprehensive medical, dental and vision benefits
- robust wellbeing programs
- disability and life insurance benefits
- paid time off for vacation, holidays, and sick days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
