Business Data Analyst

University of Southern California • Los Angeles, CA

1d • $70,000 - $72,000

About The Position

USC Hospitality is seeking a Business Data Analyst to perform analyses and help interpret results using a variety of techniques to support business practices. The analyst works with management to identify analytical requirements, provides recommendations based on statistical analysis, researches best practices, develops benchmarks, and supplies dashboard metrics and reporting tools for leadership. The role also helps ensure data accuracy and informs decisions affecting business operations and strategic initiatives. It may include leading staff or student workers as assigned.

The position involves overseeing or conducting data collection, entry, acquisition, management, and quality-control processes; maintaining and developing databases; and designing data-input or collection screens as needed. The analyst examines results for anomalies, investigates and corrects inconsistencies, and uses statistical and quality-management principles to support operational changes. The role produces scheduled and ad hoc analyses, visualizations, dashboards, reports, and project status updates, and provides technical support and guidance to staff or student workers. The analyst is expected to maintain currency with data-analysis techniques, standards, and related technologies and perform other related duties as assigned.

The role requires a bachelor's degree or equivalent combined experience and education, at least one year of experience, proficient PC skills, working knowledge of databases, spreadsheets, word processing, and statistical software, and knowledge of business statistics and data-analysis techniques. USC also requires demonstrated commitment to its Unifying Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability. Preferred qualifications include three years of experience, a bachelor's degree in a relevant discipline, and knowledge of quality-management methods such as Six Sigma.

Requirements

• Bachelor's degree, with combined experience and education acceptable as a substitute for the minimum education requirement.
• At least 1 year of experience.
• Proficient PC skills.
• Working knowledge of databases, spreadsheets, word processing, and statistical software programs.
• Knowledge of business statistics and data-analysis techniques.
• Ability to manage and analyze data.
• Strong analytical thinking and problem-solving skills.
• Demonstrated commitment to USC’s Unifying Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability.

Nice To Haves

• Preferred experience of 3 years.
• Bachelor’s degree in a discipline such as statistics, economics, mathematics, accounting, business, computer science, information science, or management information science.
• Knowledge of quality-management methods, such as Six Sigma.

Responsibilities

• Perform data analyses and assist with interpreting results to support business practices.
• Work with management to identify analytical requirements, best practices, statistical measures, and benchmarks.
• Develop data-collection methods and tools and processes that support analysis.
• Analyze results, review data for anomalies, investigate causes, and correct data inaccuracies or inconsistencies.
• Provide recommendations, conclusions, and business-trend information to support action and operational decisions.
• Use statistical and quality-management principles to report on and initiate changes to operational or business practices.
• Develop schedules for statistical analyses and graphical representations; provide ad hoc reports and analyses as requested.
• Oversee or perform data collection and entry, and recommend or use data-acquisition, management, quality-control, and statistical-analysis methods.
• Maintain and develop databases; design data-input or collection screens; enter or validate data; address errors; and provide technical support and design enhancements.
• Determine appropriate formats for web-based and published metrics dashboards and produce or oversee graphs, tables, charts, reports, and their distribution.
• Create status reports on project plans, progress, and results.
• Provide guidance and direction to staff or student workers involved in business data-analysis duties, as needed.
• Maintain current knowledge of data-analysis techniques, standards, and related technologies.
• Perform other related duties as assigned or requested.

Benefits

• A wide variety of benefits and programs that support employees and their families; details are available at benefits.usc.edu.
• Programs and support advocating work-life balance and employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level