Business Data Analyst

Lynden Transport•Seattle, WA

About The Position

Alaska Marine Lines is seeking a Business Data Analyst to use analytics, process improvement, and technology to help teams make informed decisions and achieve measurable results. The role involves understanding business workflows, identifying inefficiencies and opportunities, gathering requirements, documenting processes, and recommending practical solutions. The analyst will examine operational and business data and create reports, dashboards, and scorecards to support decisions. They will also design, test, implement, and maintain automated workflows and other solutions, coordinate improvement initiatives, collaborate with IT, Business Intelligence, and business teams, and support documentation, training, testing, adoption, and measurement of results.

Requirements

  • Relevant experience in business analysis, operations, logistics, reporting, process improvement, or analytics.
  • Strong Excel skills.
  • Ability to build relationships, manage competing priorities, and follow through on projects independently and collaboratively.
  • Analytical and organized approach, comfort asking questions and learning new systems, and ability to explain technical information in everyday language.

Nice To Haves

  • Experience with Power BI, Tableau, Microsoft Fabric, Power Automate, SQL, or Python.
  • A related bachelor’s degree; equivalent combinations of education and experience are also welcome.

Responsibilities

  • Meet with employees and managers, observe workflows, and identify inefficiencies, bottlenecks, and improvement opportunities.
  • Gather business requirements, document current and proposed processes, facilitate discussions, evaluate options, and recommend practical solutions.
  • Analyze operational and business data to uncover trends, investigate exceptions, and identify opportunities.
  • Develop reports, dashboards, and scorecards to support decision-making.
  • Design, test, implement, and maintain automated workflows, reports, notifications, and other solutions that improve efficiency, accuracy, and visibility.
  • Collaborate with Information Technology, Business Intelligence, and business teams to ensure solutions meet operational needs and improve data quality and accessibility.
  • Coordinate improvement initiatives from discovery through implementation; track milestones and risks and keep stakeholders informed.
  • Develop documentation, provide training, support user testing and adoption, and measure whether improvements deliver intended results.

Benefits

  • Medical, dental, and vision insurance with low employee contributions.
  • Medical, dental, and vision contributions for employees’ families.
  • 17 days of paid time off per year at the start, plus additional paid extended leave.
  • Eight paid holidays in addition to PTO.
  • 401(k) with company match and an additional annual retirement contribution.
  • Health and wellness program (FitOn).
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Life insurance and AD&D coverage at no cost to the employee.
  • Long-term disability coverage at no cost to the employee.
  • Opportunities for internal promotions and career advancement.
  • Family-friendly work hours; closed on weekends and paid holidays.
  • Discretionary bonus program.
  • Competitive wages with annual performance and wage reviews.
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