Business Data Analyst - Full-Time

Erlanger Health System•Chattanooga, TN

About The Position

The Business Data Analyst is a quantitative specialist who understands the business needs of a physician group and how to use data to achieve those needs. They are responsible for organizing and managing large and varied data sets, analyzing healthcare data to optimize business operations, and communicating their findings using data visualization and detailed reports. The Business Data Analyst will assist in coordinating all aspects of provider compensation and establish effective monitoring processes for the organization. Leads and/or works on special projects as needed for the business office. The Business Data Analyst, EMG is a quantitative specialist who understands the business needs of a physician group and how to use data to achieve those needs. They are responsible for organizing and managing large and varied data sets, analyzing healthcare data to optimize business operations, and communicate trends and findings using data visualization and detailed reports. The analyst will assist in coordinating financial and operational analysis including provider compensation and reimbursement, operational key performance indicators, audits and quality analysis, and establish effective monitoring processes for the organization. Serves as liaison to staff, physician, practice leadership, and organizational executive leadership related to financial and operational performance of the medical group. Serves as training liaison to practice leaders, staff, and physicians that focus on performance outcomes, and serves as key stakeholder with Erlanger eChart in reporting optimization and results to enhance operational and financial performance.

Requirements

Analytical mindset with good problem-solving skills.
Excellent written and verbal communication skills.
Experience with data visualization tools.
Ability to function independently and in a team environment.
Ability to multi-task and manage competing priorities and a diverse workload, while achieving results in a fast-paced, deadline-driven environment.
Proficiency with Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Project), internet research and database functionality.
The ability to work with minimum supervision, set priorities, and follow through to accomplish results.

Nice To Haves

Previous physician contracting background
Previous healthcare data analytics background
Active membership in the American Association of Provider Compensation Professionals

Responsibilities

Compiles and organizes financial and operational data
Gathers and organizes information for problem solving
Understands data storage and data sharing methods and effectively utilizes resources
Analyzes data to assist in delivering optimal healthcare management and decision making
Uses healthcare data to achieve administrative needs and goals
Investigates data to find patterns and trends
Converts data into usable information that is easy to understand
Develops reports and presentations
Communicates analytic insights to management
Calculates and manages physician pay incentives
Audits eChart and provider compensation systems to resolve RVU (pay) incentive questions
Works closely with Coding, Internal Audit, and Payroll/HR to address provider issues and problem solve
Calculates quality incentives, tracks call, shift pay, medical directorship pays and all other forms of provider compensation
Serves as stakeholder for provider pay incentive-based software system (Simpliphy) including enters provider contracts and validates accuracy
Processes provider base salary and FTE changes
Performs comprehensive analyses related to physician compensation and physician productivity, including monthly true-up calculations and salary draw monitoring
Audits provider dashboards
Develops and implement tools and processes to support physicians and operational leaders in their understanding of physician compensation and production
Completes data analysis of monthly Key Performance Indicators (KPIs) for EMG and communicates executive level and service line level data timely
Coordinates with EMG Operational Performance (Training) Team on KPI areas of opportunities and assist in training clinic staff in system workflows that optimize performance
Monitors clinic budgets and communicates variances with applicable clinic leaders
Assists in regular communication with physicians regarding their compensation plans
Creates models, custom reporting packages, and ad hoc reports to meet the information needs of internal stakeholders and senior leadership of EMG
Ensures adherence to current policies and procedures while emphasizing their significance in workflow
Remains flexible and adaptive in business functions, making changes to procedures as necessary
Notes necessary changes to be made in current policies and procedures, discusses such with Sr. Director Business Operations and/or VP Operations, EMG.
Contributes to positive business results by maintaining a workplace characterized by high performance, mutual support, respect, and teamwork
Demonstrates excellent communication skills across all areas of the organization
Other duties as assigned to support provider contracting and business operations
Serves as a liaison on behalf of the Business Office leadership to executives and physicians as needed.