Business Coordinator II - Office of Employee Benefits (Newark, NJ)

Federal Reserve Bank of Philadelphia•Newark, NJ

19d•Onsite

About The Position

Under direct supervision, supports the design, implementation and execution of the business and operational strategies of the department by interacting with Division, Bank and/or System stakeholders. Interacts with and provides support for key Division, Bank and/or System projects. Develops working relationships within the team, department, division and other business partners throughout the Bank. Develops knowledge of multiple disciplines and participates on projects related to business operations, quality management, and operational controls. Assists in delivering products and services that create efficiencies and improve business processes. Coordinates projects related to business and operations, quality management and operational controls while obtaining knowledge of multiple disciplines; delivers products and services to create efficiencies and improve business processes; contributes to and participates in process improvement and solution discussions. Maintains and creates reports, documents and other correspondence to stakeholders. Creates, maintains, collects and distributes key materials such as tracking spreadsheets, metrics and/or documentation. Works on problems or projects of limited scope and basic complexity; exercises sound judgment within defined procedures and practices; follows standard procedures in analyzing situations or data from which answers can be readily obtained; receives detailed instructions on routine work and on new projects or assignment. Identifies best practices and suggests how to improve current business practices; assists in efforts to improve operations efficiency, and department services; working with others, prepares reports and materials to support proposed recommendations. Draws on experience and seeks guidance from others when working to resolve issues or support projects of basic complexity (scope/volume/impact) associated with business line processes. Arranges and coordinates logistical details around meetings and conferences for the department; oversees planning functions inclusive of catering, facilities, and technology and communication.; may train, facilitate or troubleshoot event functions. Collaborates on process improvement projects; modifies and updates existing business processes; may participate in cross-department initiatives and projects.

Requirements

Bachelor’s degree or four years equivalent experience, preferred
Two plus years of experience

Responsibilities

Supports the design, implementation and execution of the business and operational strategies of the department.
Interacts with and provides support for key Division, Bank and/or System projects.
Develops working relationships within the team, department, division and other business partners.
Develops knowledge of multiple disciplines and participates on projects related to business operations, quality management, and operational controls.
Assists in delivering products and services that create efficiencies and improve business processes.
Coordinates projects related to business and operations, quality management and operational controls.
Maintains and creates reports, documents and other correspondence to stakeholders.
Creates, maintains, collects and distributes key materials such as tracking spreadsheets, metrics and/or documentation.
Works on problems or projects of limited scope and basic complexity.
Identifies best practices and suggests how to improve current business practices.
Assists in efforts to improve operations efficiency, and department services.
Prepares reports and materials to support proposed recommendations.
Arranges and coordinates logistical details around meetings and conferences for the department.
Oversees planning functions inclusive of catering, facilities, and technology and communication.
May train, facilitate or troubleshoot event functions.
Collaborates on process improvement projects.
Modifies and updates existing business processes.
May participate in cross-department initiatives and projects.