Business Controls Transformation Program Lead, Managing Director

State Street•Boston, MA

1d•Hybrid

About The Position

We are seeking a highly experienced Managing Director to lead Risk assessment and controls transformation program within the Business Controls organization. This leader will be responsible for driving enterprise‑wide improvements to control design, standardization, automation, and operational effectiveness. The role holder will also spearhead AI efforts for business risk and control processes, driving efficiencies and improving practices. The role holder will focus on re‑imagining how complex operational processes can be executed using AI in a regulated, control‑intensive environment. They will own the strategy, roadmap, and value realization for agent‑driven solutions The ideal candidate has deep expertise in risk and controls, strong transformation leadership, and the ability to influence senior stakeholders across global, matrixed environments. This role partners closely with Compliance, Operational Risk, Internal Audit, Technology, and business units to modernize the firm’s control environment and ensure alignment with regulatory expectations and enterprise standards. The position may be based in Boston or London and supports global coordination across key regions.

Requirements

Deep knowledge of risk management, business controls, compliance, internal audit, and regulatory expectations
Experience with scoping of AI use cases, implementing AI solutions and driving innovation to enable streamlining and efficiency
Proven ability to drive large‑scale, multi‑functional transformation programs in global environments.
Strong analytical and problem‑solving skills with the ability to structure complex issues and develop actionable solutions.
Excellent executive communication skills, including the ability to synthesize complex information for senior audiences.
Ability to influence across highly matrixed organizations and build strong relationships with global stakeholders.
Strategic mindset with a focus on modernization, simplification, and operational resilience.
10+ years of experience in business controls, risk, audit, compliance, or transformation in a global financial institution.
Demonstrated experience leading enterprise‑level control or risk transformation initiatives.
Experience in using AI to enhance risk and control processes – ideation, scoping, testing and execution
Strong proficiency in program governance, management reporting, and control analytics.

Nice To Haves

Advanced degree or relevant professional certifications (e.g., CRCM, CIA, CISA, CRMA) preferred.
Experience working across global teams, particularly in the U.S. and U.K., strongly preferred.

Responsibilities

Lead the controls transformation program, focusing on modernization, simplification, and control automation.
Design and track measures of success
Spearhead AI transformation efforts for business risk and control - partnering with second line and technology partners to reduce manual efforts and create signals and insights
Identify and prioritize opportunities where AI automation can materially improve accuracy, cycle time, resilience, and control effectiveness.
Partner with the SVP to design and advance the business controls roadmap and execution plans
Partner with integrated risk management tool team to design improvements to tools and practices
Partner with Business Risk Managers to simplify and improve first line RCSA protocols and linkage to processes, enabled by AI where possible
Lead and coordinate mapping of regulations to controls in partnership with Compliance
Collaborate with Compliance, Operational Risk Management, Internal Audit, Technology, and business units to ensure consistency in control design and regulatory alignment
Build and manage governance routines including steering committees, transformation forums, and senior‑level reporting.
Develop and enhance enterprise control design standards, taxonomies, and documentation expectations.
Identify control weaknesses, emerging risks, and opportunities to strengthen the control environment across business functions.
Oversee cross‑functional workstreams to deliver effective, timely control enhancements.
Prepare and present executive‑ready insights, materials, and updates for senior leadership and oversight forums.
Enable strong first‑line ownership of risk and controls by creating simplified guidance, frameworks, and tools that drive consistent execution.
Foster a culture of collaboration, accountability, and risk excellence across Boston, London, and global teams.