Business Controls, Officer - State Street Investment Management

State Street•Boston, MA

2d•$65,000 - $113,750

About The Position

State Street Investment Management’s Global Business Controls team is part of the first line of defense and supports the firm’s growth through governance, risk management, regulatory oversight, and control execution. The team works closely with Sales, Legal, Compliance, Risk, Operations, and Product teams to help ensure business activities meet regulatory requirements, internal policies, and industry best practices. The Officer will independently lead complex initiatives, take ownership of regulatory and control programs, advise business stakeholders, and promote global consistency across business processes and governance activities. The position includes oversight of contractual obligations such as Most Favored Nation (MFN) and pricing assurance; risk-based reviews of sales and marketing materials; ownership of policies, procedures, and governance frameworks; management of client due diligence and attestations; and management of the firm’s lobbyist registration governance program. The role also executes business controls and monitoring, identifies and remediates risks and control deficiencies, leads strategic projects, and uses technology, automation, data, and workflow solutions to improve efficiency and control effectiveness.

Requirements

Bachelor’s degree.
Five to eight years of experience in financial services, asset management, risk management, compliance, audit, legal, governance, or related functions.
Experience interpreting policies, regulations, contracts, or legal documentation.
Ability to independently manage multiple priorities and deliver results in a fast-paced environment.
Strong project management and organizational skills.
Exceptional verbal and written communication skills.
FINRA Series 7, 63, 24 and/or other principal registrations and NFA Series 3 preferred, or ability to obtain registrations within six months.

Nice To Haves

Experience supporting investment management, institutional sales, or asset management businesses.
Familiarity with contractual governance programs, including MFN or fee-related reviews.
Experience with marketing material review, regulatory approvals, client due diligence, or attestation processes.
Experience developing or maintaining policies, procedures, and governance frameworks.
Exposure to regulatory registration programs, including FINRA, NFA, lobbying, or related filings.
Experience working across multiple jurisdictions and global stakeholder groups.
Paralegal and/or notary qualification.

Responsibilities

Lead review and oversight of Most Favored Nation (MFN), pricing assurance, and other contractual obligations, partnering with Legal, Sales, and Compliance to assess commitments and risks.
Establish and maintain globally consistent contract governance documentation, tracking, and reporting.
Identify improvements to the efficiency, transparency, and risk management of contract governance.
Perform risk-based reviews and approvals of sales and marketing materials for compliance with regulatory and internal requirements.
Work with Sales, Product, Legal, and Compliance to address review comments and facilitate timely approvals.
Identify recurring issues and recommend improvements to sales-material review and approval processes.
Support governance of business activities requiring risk, legal, or compliance review.
Own and enhance business policies, procedures, and governance frameworks, keeping them current, accurate, and globally aligned.
Lead periodic reviews and attestations, identify gaps with global stakeholders, and establish consistent and sustainable operating practices.
Manage responses to client requests, attestations, certifications, and due diligence inquiries concerning controls, governance, regulatory matters, and business practices.
Partner with subject matter experts to provide accurate, consistent, well-supported client responses and maintain documentation and evidence.
Own and enhance the lobbyist registration governance program and related regulatory obligations.
Establish sustainable lobbyist-program governance, procedures, monitoring, reporting, and accountability with Legal, Compliance, Government Affairs, and business stakeholders.
Drive the maturity, oversight, and jurisdictional consistency of the lobbyist registration program.
Execute key business control and monitoring activities and identify, assess, escalate, and remediate operational, regulatory, and compliance risks.
Analyze incidents and control deficiencies, identify root causes, establish sustainable corrective actions, and drive remediation through closure.
Develop management reporting and constructively challenge actions, timelines, and outcomes when appropriate.
Independently lead complex projects and initiatives, evaluate processes, and implement practical solutions that strengthen controls and support business objectives.
Partner with stakeholders to establish clear ownership and implement sustainable improvements.
Use technology, automation, data, and workflow solutions to improve efficiency, transparency, and control effectiveness.

Benefits

401(k) retirement savings plan with company match.
Insurance coverage, including basic life, medical, dental, vision, and long-term disability, with other optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, excluding certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.