Business Continuity Specialist-(12:00 pm-9:00 pm EST)

PNC•Phoenix, AZ

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Specialist within PNC's Technology organization, you will be based in Phoenix, AZ. Schedule: Monday-Friday 12:00 pm-9:00 pm EST. This is an individual contributor role responsible for quality monitoring and preparation of comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events. This includes Technology-related or local, state, national and global events that could affect the Bank operations and safety to employees (civil, political, economic, and natural). You will assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience. You, in conjunction with others, will coordinate and execute the response needed for 24x7 support. Working with the leadership and team members of Enterprise Event Management and all response teams to advance the program and execute plans, as well as monitoring and tracking of annual program activities are compliant to internal and regulatory requirements. You will serve as a point of contact responsible for leading the coordination of resources aligned to the designated response plans or a large business segment or group. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Auditing Operations
Crisis Management
Disaster Recovery Planning
Process Design
Regulatory Compliance
Contingency and Disaster Recovery
Crisis Management
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Industry Knowledge
Planning: Tactical, Strategic
Requirements Analysis

Responsibilities

Assists in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery.
Guides the selection of operating strategies for the continuation of the business within a recovery time objective.
Supports business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning.
Provides support and expertise during live events.
Conducts, communicates, and maintains business continuity lifecycle.
Monitors and reports on the compliance of business continuity processes, readiness, events and exercise results.
Supports businesses in relationships with audit and government regulators on business continuity issues.
Develops, enhances and disseminates information on continuity processes, standards and initiatives.
Provides support for the development and delivery of training on business continuity.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service