Business Continuity Manager II (Weekend Shift)

PNC Bank • Pittsburgh, PA

1d • $80,000 - $189,800 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Manager within PNC's Enterprise Event Management organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Hours: Friday through Monday; 8:00AM-6:00PM EST On-call duties will be rotational with the other leadership Manager Overview Oversight of a team of Crisis Action Officers or Supervisors, responsible for monitoring and preparing comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events. This includes Technology-related or local, state, national and global events that could affect the Bank operations and safety to employees (civil, political, economic, and natural). Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience. This team, in conjunction with others, will coordinate and execute the response needed for 24×7 support. Job Duties include but not limited to; Working with the Director or Senior Manager of Enterprise Event Management and all response teams to develop the strategic approach to advance the program and execute plans, as well as monitoring and tracking of annual program activities to meet minimum internal and regulatory requirements. Serves as a point of contact responsible for leading the coordination of resources aligned to the Enterprise response plans or a large business segment or group. Responsible for adherence and ensuring team members align activity to the organization’s Business Resiliency and / or Business Continuity program; including but not limited to the standard lifecycle of an event. Manages a team responsible for the execution of the lifecycle at all levels of an incident or event. This includes but is not limited to crisis management, emergency management, contingency planning and disaster preparedness planning and testing. Provides insight to the vision and direction for lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports. Proactively partners with key leaders and partners on business continuity issues. Continuously seeks out and provides recommended solutions to automate, consolidate or eliminate processes identified as being unsustainable and repeatable. Identify, enhance, or maintain Key Risk or Key Performance indicators. Is a champion for Event Management awareness throughout the Enterprise. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Serves as the central point of contact responsible for leading the Business Continuity/Crisis plans for a large business segment or group. Responsible for the successful implementation of the organizations Business Continuity Lifecycle and / or Crisis Planning. Manages a team responsible for the execution of business recovery, crisis management, emergency management, contingency planning and disaster preparedness planning and testing. Provides insight to the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures the compliance of each aspect of business continuity. Partners with the business in relationships with audit and government regulators on business continuity issues. Leads a functional area within business continuity/crisis management that drives effective recovery planning and testing of recovery and response capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Auditing Operations
• Competitive Advantages
• Crisis Management
• Disaster Recovery Planning
• Process Design
• Regulatory Compliance
• Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

• Oversight of a team of Crisis Action Officers or Supervisors, responsible for monitoring and preparing comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events.
• Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience.
• Working with the Director or Senior Manager of Enterprise Event Management and all response teams to develop the strategic approach to advance the program and execute plans, as well as monitoring and tracking of annual program activities to meet minimum internal and regulatory requirements.
• Serves as a point of contact responsible for leading the coordination of resources aligned to the Enterprise response plans or a large business segment or group.
• Responsible for adherence and ensuring team members align activity to the organization’s Business Resiliency and / or Business Continuity program; including but not limited to the standard lifecycle of an event.
• Manages a team responsible for the execution of the lifecycle at all levels of an incident or event. This includes but is not limited to crisis management, emergency management, contingency planning and disaster preparedness planning and testing.
• Provides insight to the vision and direction for lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing.
• Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports.
• Proactively partners with key leaders and partners on business continuity issues.
• Continuously seeks out and provides recommended solutions to automate, consolidate or eliminate processes identified as being unsustainable and repeatable.
• Identify, enhance, or maintain Key Risk or Key Performance indicators.
• Is a champion for Event Management awareness throughout the Enterprise.
• Serves as the central point of contact responsible for leading the Business Continuity/Crisis plans for a large business segment or group.
• Responsible for the successful implementation of the organizations Business Continuity Lifecycle and / or Crisis Planning.
• Manages a team responsible for the execution of business recovery, crisis management, emergency management, contingency planning and disaster preparedness planning and testing.
• Provides insight to the vision and direction for business continuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing.
• Ensures the compliance of each aspect of business continuity.
• Partners with the business in relationships with audit and government regulators on business continuity issues.
• Leads a functional area within business continuity/crisis management that drives effective recovery planning and testing of recovery and response capabilities.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level