Business Continuity Lead

PNC

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Lead within PNC's Technology organization, you will be based in Phoenix, AZ. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role leads in the development of business continuity and disaster recovery plans, overseeing testing, emergency response, and recovery. The lead informs in the selection of operating strategies for the continuation of the business within a recovery time objective, and leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. This position is looked to for expertise, conducting, communicating, and maintaining business continuity lifecycle planning and business impact analysis. It identifies and quantifies the potential impact of various disruptions and disaster scenarios, and interfaces with LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results. The Business Continuity Lead may also lead relationships with audit and government regulators on business continuity issues, and is responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Additionally, the role involves developing and delivering training on business continuity. PNC Employees are expected to be Customer Focused, knowledgeable of values and practices that align customer needs and satisfaction as primary considerations, and able to leverage that information in creating customized customer solutions. They are also expected to be adept at Managing Risk, assessing and effectively managing all risks associated with their business objectives and activities to ensure adherence to and support of PNC's Enterprise Risk Management Framework.

Requirements

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree
Contingency and Disaster Recovery competency
Crisis Management competency
Decision Making and Critical Thinking competency
Effective Communications competency
Flexibility and Adaptability competency
Industry Knowledge competency
Planning: Tactical, Strategic competency
Requirements Analysis competency

Nice To Haves

Auditing Operations
Competitive Advantages
Crisis Management
Disaster Recovery Planning
Process Design
Regulatory Compliance
Technology Risk

Responsibilities

Leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery.
Informs in the selection of operating strategies for the continuation of the business within a recovery time objective.
Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning.
Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis.
Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
Interfaces with LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results.
May lead relationships with audit and government regulators on business continuity issues.
Responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards.
Develops and delivers the training on business continuity.
Be Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Be Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service