Business Continuity Coordinator

Mayo Clinic•Jacksonville, FL

1d•Hybrid

About The Position

The incumbent will support Business Continuity operations, special projects, risk assessments, planning, training and exercise development and delivery. Majority of time is spent in independent activity in development, design, implementation, facilitation, and coordination of appropriate institutional, organizational and departmental business continuity plans. Plans, coordinates, and conducts exercises to test work area preparedness. Assists with larger scale exercises as directed. Makes presentations to a variety of Mayo Clinic staff at all levels. Acts as liaison, advocate, proponent and consultant on business continuity, risk mitigation, event response and recovery to Mayo Clinic staff at all levels and to external clients as directed. Supports departmental strategy and philosophy centered on organizational resilience and stakeholder preparedness. Investigates incidents and makes recommendations to work areas and Departments to improve work practices, increase preparedness and reduce risks. Generates records and reports, interprets data and implements new programs. Monitors compliance with governmental regulations and coordinates, organizes and develops policies as requested. Develops and implements new procedural protocols, educational curriculum, program objectives, competencies and maintains regulatory documentation of programs. Must maintain strict confidentiality of information. Performs other job duties as required. This is a hybrid position located on our Jacksonville, FL campus. Incumbent will work on campus approximately 2-3 days per week. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Requirements

Requires Bachelor's Degree in Risk Management, Emergency Management or related field
2 years' experience in healthcare business continuity or related discipline
Must be able to work independently with minimal supervision and collaboratively as part of a team
Experience should include leadership, team building, and problem-solving skills as well as a demonstrated ability to work collaboratively with a variety of stakeholders
Must have strong communication (both verbal and written), organizational, public speaking and human relation skills
Ability to be flexible and adaptable to changing work schedules, tasking and environment
Must have knowledge of computer systems and ability to use routine computer software packages (word processing, spreadsheets, and databases)
Certificate of the Business Continuity Institute (CBCI) or Certified Business continuity Planner (CBCP) required within 2 years of employment
Must maintain CBCI/CBCP in good standing during employment

Nice To Haves

Master's degree preferred
Knowledge of health care organizations/systems, The Joint Commission, Centers for Medicare & Medicaid Services (CMS) and other health care standards related to Emergency Management and Business Continuity is helpful
Certified Emergency Manager (CEM), Master Exercise Practitioner (MEP), Certified Healthcare Provider Continuity Professional will be highly regarded

Responsibilities

Support Business Continuity operations, special projects, risk assessments, planning, training and exercise development and delivery
Development, design, implementation, facilitation, and coordination of appropriate institutional, organizational and departmental business continuity plans
Plans, coordinates, and conducts exercises to test work area preparedness
Assists with larger scale exercises as directed
Makes presentations to a variety of Mayo Clinic staff at all levels
Acts as liaison, advocate, proponent and consultant on business continuity, risk mitigation, event response and recovery to Mayo Clinic staff at all levels and to external clients as directed
Supports departmental strategy and philosophy centered on organizational resilience and stakeholder preparedness
Investigates incidents and makes recommendations to work areas and Departments to improve work practices, increase preparedness and reduce risks
Generates records and reports, interprets data and implements new programs
Monitors compliance with governmental regulations and coordinates, organizes and develops policies as requested
Develops and implements new procedural protocols, educational curriculum, program objectives, competencies and maintains regulatory documentation of programs
Maintains regulatory documentation of programs
Maintains strict confidentiality of information
Performs other job duties as required