Business Consultant

ModMed • Remote-GA, GA

1d • Hybrid

About The Position

Business Consultants identify client needs and goals of complex and multi-phase projects to prescribe a plan and standardized workflows for optimal ModMed software adoption. This includes process/gap analysis, workflow design, implementation support, KPI readouts, optimization, and creating custom materials to support the client and future projects.

Requirements

• Bachelor's Degree - preferred
• 5 years of Clinical, Operational, or RCM experience and 1 year of Business Consulting experience.
• Change Management, Communication, Consulting, Critical Thinking, Conflict resolution, Healthcare Operations knowledge, Presentation, Project Management, Implementation planning, Public Speaking, EHR or Practice Management expertise, Resolution, and Troubleshooting.
• Agility: Embraces change as a growth opportunity; learns from successes and failures and adapts to new challenges.
• Communication: Understands audience needs and clearly expresses ideas to build trust, ensure understanding, and collaborate effectively.
• Customer Focus: builds strong, positive relationships (internally and externally) and delivers customer-centric solutions.
• Results Driven: Consistently achieves quality results, overcomes obstacles, and inspires others to do the same.

Responsibilities

• Perform Process Analysis to identify organizational inefficiencies, needs, and client objectives, which will inform workflow recommendations for Modmed implementation.
• A readiness assessment across business units should also be included in this process.
• Manage multi-phase implementations for organizations with multiple business units migrating to Modmed:
• Support phased rollout planning, dependency mapping, super user support, and stakeholder alignment.
• Prepare and present workflow documents including change management strategies to minimize disruption to internal and external stakeholders.
• Track adoption and process standardization across phases through Optimizations.
• Assists other team members as needed with any complex needs of non-multi-phase implementations.
• Serves as an escalation point for complex practices and cross-departmental issues on subjects of workflow and system function.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree