Business Consultant III

Kitsap Credit Union•Bremerton, WA

3h•$32 - $39•Onsite

About The Position

Kitsap Credit Union is seeking a Business Consultant III, an advanced sales role with expanded authority. This position involves complex financial consultations, pipeline management, and product recommendations. The Business Consultant III will lead sales efforts for assigned business segments and mentor junior staff. The role requires managing the full lifecycle of business member relationships, including acquisition, service, and growth strategies. It involves recommending comprehensive solutions such as business accounts, business loans, cash management, merchant services, and personal financial products. The consultant will open complex business accounts with no size limits, demonstrating a strong understanding of entity documents and ownership. They will conduct in-person meetings with business prospects and members for relationship development, reviews, and product training. Expertise in select industries is needed to provide tailored guidance and deepen member relationships. The role involves understanding businesses' daily operations, sales processes, and pain points to recommend tailored Clover solutions, including integrated point-of-sale systems, inventory management, and employee scheduling. A solid understanding of common business account and transaction fraud schemes, along with prevention and mitigation strategies, is required, along with proactively educating members on best practices. The consultant will independently submit and manage business loan applications up to $250,000, documenting financial analysis on a credit presentation. They will manage a personal pipeline of self-sourced and referred leads, act as a subject matter expert on specific industry segments, and conduct in-person business visits with branch staff and internal teams. The role requires meeting and exceeding sales and referral goals, conducting outbound relationship calls for service follow-up and cross-selling, and responding to incoming leads and service requests within committed SLAs. The consultant will also represent the credit union at events.

Requirements

High school education or equivalent.
3+ years of experience in business banking with business lending experience and a track record of consultative sales success.
Deep knowledge of business deposit, lending, and treasury services.
Proven ability to meet or exceed sales and referral goals.
Strong consultative skills and ability to lead business member conversations independently.
Excellent communication skills, both verbal and written.
Strong attention to detail and organizational and time-management skills.
Demonstrated ability to shift seamlessly between tasks, priorities, and responsibilities in a fast-paced, dynamic environment.
Strong problem solving and analytical skills.

Nice To Haves

Proficiency with Meridian Link, Symitar, and Salesforce is desired.

Responsibilities

Manage full lifecycle of business member relationships, including acquisition, service, and growth strategies.
Recommend comprehensive solutions including business accounts, business loans, cash management, merchant services, and personal financial products.
Open complex business accounts with no business size limits, with a strong understanding of entity documents and ownership.
Conduct in-person meetings with business prospects and business members for relationship development, relationship reviews, and product installation and/or training.
Expertise in select industries to provide more tailored guidance, deepen member relationships, and enhance strategic growth efforts.
Understanding businesses day to day operations, sales processes, and pain points, recommending tailored Clover solutions, such as integrated point of sale systems, inventory management, and employee scheduling solutions that align with their unique business needs and support their growth.
Possess a solid understanding of common business account and transaction fraud schemes, along with effective prevention and mitigation strategies. Proactively educates members on best practices to protect their accounts and business operations.
Independently submit and manage business loan applications up to $250,000, with financial analysis documented on a credit presentation as required.
Manage a personal pipeline of self-sourced and referred leads with varying conversion timelines.
Act as a subject matter expert on specific industry segments.
Conduct in-person business visits with branch staff and other internal teams.
Meet and exceed established sales and referral goals.
Conduct outbound relationship calls to assigned members for service follow-up and cross-sell opportunities.
Deep understanding of business deposit and loan product, cash management, and merchant services.
Respond to incoming leads and service requests from branches, the contact center, and business members within committed SLAs.
Represent the credit union at events during working hours, evenings, or on the weekend.
Achieve established sales and referral goals by effectively promoting business and personal banking solutions.
Collaborate with internal teams to ensure a seamless member experience.

Benefits

Free onsite parking
Annual time off and sick time accrued
11 paid holidays
1 Personal Floating Day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Unlimited ORCA transit access through KCU for less than $45 a year