Business Consultant, Client Services - 12 month term

CIBC•Toronto, ON

4d•Hybrid

About The Position

As a Business Consultant supporting the CORA Migration Project, you will drive data analysis and migration delivery, supporting the transition of client data and documents to a cloud-based solution. You will work closely with Client Services, Technology, and Data teams to ensure data quality, compatibility, and alignment with Enterprise Data Governance standards. You will also take ownership of defining business requirements for new reports and dashboards, translating business needs into scalable solutions leveraging API integrations, data models, and enterprise data platforms (e.g., Databricks). You will partner with Technology and Data Engineering teams to deliver reporting outputs that are accurate, auditable, and aligned with regulatory and operational requirements. The role spans both pre- and post-go-live activities, with a strong focus on post-implementation delivery, including resolving data gaps, stabilizing processes, and supporting operational readiness. At CIBC, we enable the work environment that is most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement, where you’ll spend three days per week on-site and the remaining days working remotely.

Requirements

3-5 years of experience in the financial, technology, or a related industry.
Solid understanding of KYC/AML regulatory requirements, processing infrastructures, and client onboarding procedures.
Hands-on experience with cloud-based data migration solutions, ETL (Extract, Transform, Load) processes, and software.
Skilled in using business intelligence, analytics, and data visualization tools such as Microsoft Excel, SQL, Tableau, Alteryx, and Power BI.
Experience translating business reporting requirements into scalable data solutions, including working with APIs, data models, and enterprise data platforms (e.g., Databricks), and partnering with technology teams to deliver end-to-end reporting outputs.
Strong attention to detail, excellent planning and organizational skills, and the ability to prioritize multiple deliverables.
Ability to maintain a sense of urgency and consistently deliver high-quality results.
Ability to take initiative and ownership of work, influence various groups to achieve results, and address conflicts or roadblocks directly.
Demonstrate a strong sense of accountability and maintain high standards for all assignments.
Present confidently to diverse audiences, communicate effectively at all organizational levels, and create well-structured procedures and job aids in English using clear, plain language.
Strong project management skills.
Ability to navigate complex organizational structures, solve problems efficiently, manage time effectively, and thrive in dynamic environments, both independently and as part of a team.
Bring your real self to work, and live CIBC values - trust, teamwork, and accountability.

Nice To Haves

Experience with client lifecycle management vendors like Fenergo and leading system data migration projects is an asset.

Responsibilities

Analyze datasets, identify remediation requirements, assess upstream and downstream impacts, and develop data mappings to support accurate migration.
Work with onboarding, risk review, data, and technology teams to improve data quality and support delivery of key project artifacts.
Define requirements for reports and dashboards, deliver scalable solutions using APIs, data models, and platforms such as Databricks, and ensure outputs meet business and regulatory needs.
Drive resolution of post-migration defects and data gaps, manage backlog, perform reconciliations, and support stabilization of onboarding, risk review, and reporting processes.
Support communication, training, and stakeholder updates, escalate risks, and drive issue resolution.
Prepare clear and concise project documentation, including remediation catalogues, procedures, and job aids.