Business Clerk

Hamilton Health SciencesHamilton, ON

About The Position

As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, families, nurses, and clinicians. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; prepares the clinics’ charts; monitors the inventory of supplies and places orders via Meditech Order Entry module; takes minutes at staff and business meetings; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks.

Requirements

  • Grade 12 or equivalent
  • Commercial/Business/Secretarial College diploma/certificate of equivalent office experience
  • Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 in a different Business Clerk position, which may be subject to testing
  • Demonstrated experience in accurately using the following Meditech modules: Patient Registration, Community Wide Scheduling, Order Entry, Client Server, and Materials Management
  • Keyboarding 40 w.p.m
  • Demonstrated proficiency in using Microsoft Office Software: Word, Excel, and Outlook
  • Mathematical skills related to scheduling and statistical documents
  • Demonstrated effective communication (verbal and written), interpersonal, public relations and problem solving skills.
  • Ability to set priorities and organize work accordingly
  • Ability to liaise with various hospital departments effectively and collaboratively
  • Ability to appreciate the confidential nature of the position
  • Ability to sit for long periods, repetitive reaching, repetitive bending
  • Knowledge, skill, and experience in office procedures

Nice To Haves

  • Experience working in an out-patient clinic would be an asset

Responsibilities

  • Processes referrals
  • Schedules and changes appointments
  • Registers patients
  • Schedules physician clinics
  • Prepares the clinics’ charts
  • Monitors the inventory of supplies and places orders via Meditech Order Entry module
  • Takes minutes at staff and business meetings
  • Relays and processes information using a range of communication technologies
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