Business Central Support Specialist / IT Generalist

Lehr Auto•Reno, NV

4d•$85,000 - $100,000•Onsite

About The Position

LEHR Upfitters is a fast-growing national company in the motor vehicle manufacturing industry, expanding through both organic growth and strategic acquisitions. With new leadership and a clear vision for growth, come join a company built for innovation, efficiency, and teamwork. Our culture is built on collaboration, innovation, and continuous improvement, and we’re looking for passionate professionals ready to grow with us. Are you ready to drive your career forward? We are seeking a highly capable Business Central Support Specialist / IT Generalist to join our team. The ideal candidate is hands-on, service-oriented, and comfortable supporting both Dynamics 365 Business Central and a broad range of IT systems, combining strong technical skills with excellent communication, professionalism, and a proactive mindset. The Business Central Support Specialist / IT Generalist will be the go-to resource for end-user support, system troubleshooting, process improvements, and day-to-day technology operations across the organization.

Requirements

2–5 years of experience in IT support, systems administration, or application support
Hands-on experience with Dynamics 365 Business Central (or NAV)
Strong understanding of Azure AD, Microsoft 365, and cloud identity management
Solid grasp of network fundamentals (DNS, DHCP, VLANs, Wi‑Fi, firewalls)
Experience supporting iOS/Android mobile devices and tablets
Familiarity with VOIP systems and troubleshooting voice/network issues
Excellent communication skills—able to translate technical issues into clear, user-friendly language
Strong documentation habits and attention to detail
Ability to work independently, prioritize tasks, and support a fast-moving environment

Nice To Haves

Experience with Business Central extensions, integrations, or API connectivity
Knowledge of security best practices and compliance frameworks
Experience with Intune or other MDM solutions
Background supporting small‑to‑mid-sized business environments

Responsibilities

Provide frontline support for Dynamics 365 Business Central users across Finance, Operations, Sales, and Inventory
Troubleshoot issues related to posting, permissions, workflows, integrations, and data accuracy
Assist with user setup, security roles, and permissions management
Support configuration changes, page personalization, and basic system administration
Document processes, create training materials, and deliver user training sessions
Coordinate with external partners or Microsoft support when escalation is required
Assist with reporting, data exports, and Power BI dashboards connected to Business Central
Provide Tier 1–2 support for desktops, laptops, tablets, and mobile devices (iOS/Android)
Manage user accounts, licensing, and security in Azure Active Directory and Microsoft 365
Support Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications
Troubleshoot network connectivity issues and support basic network infrastructure (switches, Wi‑Fi, firewalls)
Assist with device provisioning, patching, and endpoint security
Maintain asset inventory and ensure compliance with IT policies
Build and maintain Power BI dashboards and reports
Connect data sources, including Business Central, Excel, and cloud services
Support data modeling, refresh schedules, and user access
Provide support for the organization’s VOIP phone system
Assist with call flows, extensions, voicemail, and softphone/mobile app configuration
Troubleshoot connectivity and quality issues in coordination with the VOIP vendor