Business Central Operations Lead - Jackson, MS - ONSite

1Vision•Jackson, MS

1d•$70,000 - $90,000•Onsite

About The Position

The Business Central Operations Lead is the on-the-floor accountability and training point-person for everyone at the Jackson plant who touches Microsoft Dynamics 365 Business Central and the PrintVis add-on — Project Managers (PMs), Warehouse personnel, and hourly production employees who post operations, materials, and time. This person makes sure each role does what BC needs them to do, when BC needs them to do it, and trains them repeatedly until correct execution is the default, not the exception. This role also shapes the physical and procedural flow of production at the Jackson plant so that what happens on the shop floor matches what BC expects: clean status transitions, accurate postings, on-time material moves, and the data quality that makes the PrintVis Auto-Scheduler and downstream reporting actually trustworthy. The goal is measurable efficiency gains on both sides of the equation — people and system. Why this role exists: Even a well-implemented ERP only delivers value when frontline users follow the process consistently. 1Vision needs one person at the Jackson plant who owns adoption, accuracy, and continuous improvement of how BC is used day-to-day — with the authority to train, retrain, and hold people accountable.

Requirements

3+ years in a commercial print production environment with hands-on exposure to estimating, scheduling, or production supervision.
2+ years of day-to-day use of an ERP/MIS system for production posting and reporting — ideally Microsoft Dynamics 365 Business Central with PrintVis, or a comparable print MIS (EFI Pace/Monarch, Avanti Slingshot, PressWise, etc.).
Demonstrated ability to train adult learners in a manufacturing or operations setting — not just present, but follow up until performance changes.
Strong working knowledge of print production flow: prepress, offset and/or digital press, finishing, shipping.
Comfortable holding peers and subordinates accountable in a respectful, repeatable way; able to give and document corrective feedback without escalating to conflict.
Solid Microsoft 365 skills (Excel, Outlook, Teams, SharePoint).
On-site presence at the Jackson, MS plant; able to walk the floor for extended periods.

Nice To Haves

Direct experience with PrintVis Cases, Calculations, Auto-Scheduler, and posting workflows.
Experience configuring or maintaining BC work centers, routings, items, and units of measure.
Background in Lean /continuous improvement (5S, standard work, kaizen events) applied to print production.
Prior role as a PM, lead estimator, plant supervisor, or production trainer in a multi-plant print organization.
Familiarity with shop-floor data capture (barcode scanning, tablets at work centers, time-and-attendance integration).

Responsibilities

Hold Project Managers accountable for: complete order intake, plant alignment, minor estimate adjustments executed correctly, shipping method selection, invoice-ready hand-offs, and timely delay reporting to Sales and Plant Leadership.
Hold Warehouse personnel accountable for: receiving against POs, accurate UoM conversions, picking/issuing to production, shipment posting, BOL/tracking capture, and cycle-count discipline.
Hold hourly production employees accountable for: clocking on/off the correct PrintVis operation, posting actual quantities/waste, reporting material consumption, and capturing finishing/QC outcomes in BC.
Conduct daily floor walks with a short BC checklist; correct deviations in real time and document repeat issues for follow-up coaching.
Own a weekly “BC health” review for the Jackson plant: open cases, posting backlog, schedule variance, unposted output, stuck reservations, negative inventory, missed time entries.
Escalate persistent non-compliance to the Plant Manager with documented examples and proposed corrective action.
Hire and termination of entry level positions will be required.
Onboard very new PM, warehouse employee, and hourly BC user at Jackson on the BC/PrintVis tasks specific to their role — using the 1Vision role & responsibility documents as the source of truth.
Maintain a training matrix per employee: required competencies, current level, last assessment date, retraining due date.
Run recurring short-form training (15–30-minute toolbox sessions) on high-error areas — e.g., proper item lookup, correct UoM on receiving, status transitions, posting timing — repeating until accuracy targets are met, not just once.
Build and maintain job aids: one-page laminated cards at workstations, short screen-recorded walkthroughs, and quick-reference checklists tied to each station.
Assess competency through observation, transaction audits, and short practical checks; sign off when an employee is verified to perform the task to standard.
Partner with the Sales / Estimating leads (and remote PMs) so that what Jackson does aligns with how Houston and Denver use the same system.
Walk the physical flow of work at Jackson — intake, prepress, press, finishing, shipping — and compare it against the routing PrintVis expects (operations, sequence, work centers, expected times).
Identify gaps where the shop floor and BC disagree (e.g., operations skipped, ad-hoc moves not posted, two stations sharing one work center, time captured after the fact) and lead corrective changes on the floor or in BC setup.
Recommend changes to work center setup, routing templates, operation standards, and posting cadence to the ERP owner so BC reflects how the plant actually runs — not a theoretical version of it.
Champion the PrintVis Auto-Scheduler: ensure the inputs it relies on (routings, capacities, calendars, setup/run times) stay accurate so the schedule it produces is realistic, then make sure the floor executes against it instead of overriding it informally.
Coordinate with the Project Managers on schedule conflicts and capacity constraints; surface options to Plant Leadership rather than letting issues simmer.
Drive continuous improvement: run small, measurable changes (one bottleneck or one data-quality issue at a time), document the result, and standardize what works.
Own daily/weekly data-quality checks on Jackson activity: timely status transitions, complete operation postings, accurate material issues, posted shipments, closed time entries.
Produce a short weekly scorecard for Plant Leadership: posting accuracy, on-time ship %, schedule adherence, training matrix status, top three recurring user errors.
Partner with Accounting and the ERP owner on month-end readiness from a plant-floor perspective — everything posted, no orphan WIP, no stuck cases.