Business Banking Relationship Manager

Webster Bank•Manchester, CT

About The Position

Webster is a leading commercial bank focused on putting people first and helping individuals, families, businesses, and colleagues achieve their financial goals. We are passionate about serving our clients and supporting our communities. Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart. Join our team to expand your career potential, benefit from robust development opportunities, and enjoy meaningful work. The Business Banking Relationship Manager is responsible for cultivating and growing a portfolio of business clients within our target segment. This role involves managing existing client relationships with a strong emphasis on new business development, client acquisition, expanding existing relationships, and client retention. The manager will collaborate with their team to execute segment strategies, contributing to net deposit growth, loan production, and the expansion of revenue-generating products and services. They will also partner with bank colleagues in assigned markets to deliver an excellent client experience and identify growth opportunities across the consumer segment.

Requirements

At least 3+ years of specific Business Banking Relationship Management sales experience, developing and managing business relationships.
5+ years of managing relationships/banking experience.
Understanding of different treasury management products & services, with the ability to identify TM needs, and offer solutions.
Experience in business/commercial credit, financial analysis techniques & lending policy, with ability to independently package and present credit deals to segment leadership & credit team up to $2MM Total Credit Exposure.
Proven track record of business development success, commercial loan origination, and Relationship Management skills.
Proven relationship management skills with demonstrated capabilities, in managing and growing a sales pipeline, fostering COI relationships & referral sources, and developing new business relationships.
Commercial lending experience, with ability to analyze, package and present prospective financing opportunities to senior leadership & credit.
Strong knowledge of business banking, bank profitability, commercial lending & treasury management products; possess a general understanding of operations (Audit, compliance, fraud, loss, risk).
Exceptional business development skills & Entrepreneurial business management orientation.
A High School diploma or GED is required.

Nice To Haves

Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred.

Responsibilities

Contribute to the growth of the segment by executing against our segment strategy.
Responsible for execution against targeted growth goals of our core KPIs, in New to bank Business Relationships, Deposit Growth, Loan Production & Treasury Management & Overall Fee Income.
Develop & maintain a network of business contacts, COIs, community leaders and other referral sources to develop new business relationships and generate revenue.
Effectively manage and grow the pipeline consistent with production expectations.
Work closely with Team Leader, Sr. Relationship Managers, Banking Centers, and cross line of business colleagues to deliver an excellent client experience and drive value to the clients that we serve.
Encourage peers and colleagues to skillfully listen to client needs and identify business banking growth opportunities.
Source opportunities and present effective credit proposals/memos for consideration.
Work with senior leadership and credit to negotiate quality loans within our established policy & guidelines.
Effectively identify & cross sell value added treasury management solutions to clients.
Ensure & uphold operational integrity amongst team by complying with all regulations, policies, and procedures.