Business Banking Relationship Manager - Pittsburgh, PA

Bank of America•Pittsburgh, PA

23h

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The role supports the profitability and growth of the business banking customer base by identifying opportunities, developing relationships, and acquiring new clients through prospecting, networking, and external referral sources. It also involves opening core business accounts in accordance with procedural guidelines. The position manages the client journey, delivers a branded experience, and works with business owners to identify solutions that support their goals. The role is field-based at least 80% of the time and partners with internal specialists and colleagues to develop small business opportunities. Bank of America describes an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs.

Requirements

Proven success in consultative sales in financial services and/or business-to-business sales.
Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
Passion for outside sales and prospecting.
Motivation to enhance existing relationships and exceed sales goals.
Ability to analyze clients' financial conditions and industry trends.
Ability to understand and interpret financial statements and cash flow analysis.
Excellent communication skills and demonstrated leadership ability.
Enjoys partnering and negotiating with a team of bank employees to solve client issues.
Demonstrated management of a client portfolio focused on relationship development and deepening.
Thorough knowledge of small business financial products and services.
Familiarity with CRM platforms and other banking systems.
High school diploma/GED or equivalent work experience.

Nice To Haves

Community leadership experience.
Strong computer skills and ability to multitask in a demanding environment.
Bachelor's degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

Manage the end-to-end client journey to address client needs, identify sales opportunities, and mitigate risk.
Identify and refer specialized small business opportunities and solutions, including through small business relationship reviews.
Deliver a branded customer experience within aligned sales portfolios while spending at least 80% of the time in the field.
Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
Support the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
Coach, develop, guide, and provide feedback to associates and clients while supporting a client- and employee-centric culture.
Prospect, network, and develop external referral sources to acquire new client opportunities.
Open core business accounts while adhering to procedural guidelines.