Business Banking Relationship Manager II
About The Position
The Business Banking Relationship Manager II contributes to the profitability and growth of the Business Banking segment by building and maintaining relationships with new and existing business clients. The role coordinates loan, deposit, and fee-income products and services, collaborates with Financial Center teams and bank partners, develops referral and strategic partnerships, and identifies cross-selling opportunities. The manager works toward established sales goals within risk tolerance levels and manages a relatively complex Business Banking client portfolio. This hybrid role covers the Lebanon and Berks County markets in Pennsylvania and requires flexibility for frequent travel within assigned markets. Additional in-market office locations may be available depending on space. The position calls for strong prospecting, financial analysis, relationship management, and risk assessment capabilities, alongside adherence to regulatory requirements and internal policies.
Requirements
- Bachelor’s degree or equivalent experience; Business Administration or a related field is required.
- At least 6 years of Business Banking, Commercial Banking, Consumer Banking, or Small Business Banking experience.
- At least 2 years of demonstrated sales or relationship management experience.
- At least 2 years managing a complex portfolio of clients.
- Excellent communication and interpersonal skills, including the ability to build rapport and trust with clients.
- Demonstrated results in establishing new business relationships and retaining and growing existing relationships.
- Proficiency in CRM software and ability to leverage technology to drive results and interact effectively with clients.
- In-depth knowledge of Business Banking products and services, with ability to analyze financial statements and assess risk.
- Excellent negotiation skills and demonstrated ability to influence others and achieve desired outcomes.
- Ability to balance client needs with associated risks and the company’s interests.
- Proven track record of client acquisition and retention, ability to execute strategic plans, and strong problem-solving skills.
- Collaborative approach, organization, and effective time-management skills.
- Must be authorized to work in the United States without current or future work-visa sponsorship by Fulton Bank.
Responsibilities
- Identify, source, and develop new business opportunities using the bank’s sales strategies; research potential clients and execute prospecting strategies.
- Build and maintain strong relationships with existing business clients, serving as their primary point of contact for banking needs.
- Identify and expand loan, deposit, and other financial-services opportunities within the existing client base; conduct annual relationship reviews and provide tailored recommendations.
- Drive portfolio revenue growth and new production revenue while achieving sales goals within risk tolerance constraints.
- Analyze clients’ financial situations and business operations to recommend banking products and services, including cash management and financing solutions; collaborate with internal stakeholders to deliver comprehensive solutions.
- Monitor client portfolio performance, identify growth opportunities and risks, address client issues promptly, and maintain accurate records using CRM and other systems.
- Follow regulatory guidelines and internal policies; conduct client due diligence and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.
- Maintain knowledge of market products, industry trends, practices, businesses, industries, markets, and financial and economic concepts.
- Cultivate strategic partnerships and maintain a stable network of prospective customers through consistent calling and business development activities.
- Complete assigned compliance training, understand and identify compliance risks, ensure compliance with applicable laws and regulations, and escalate risks to appropriate management.
- Perform other duties as assigned by the manager.
Benefits
- Medical plans with prescription drug coverage
- Flexible spending account or health savings account, depending on the medical plan chosen
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) program with employer match
- Employee Stock Purchase Plan
- Paid time off programs, including holiday pay
- Paid volunteer time
- Disability insurance coverage
- Maternity and parental leave
- Adoption assistance
- Educational assistance
- Wellness program with financial incentives
- Restricted stock units
- Eligibility to participate in a short-term incentive compensation plan, subject to individual and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
