Business Banking Relationship Management Manager (LO)

Wells Fargo & Company•San Diego, CA

1d•$143,000 - $224,000•Onsite

About The Position

Wells Fargo is seeking a Business Banking Relationship Management Manager (LO) in Consumer & Business Banking to provide coverage for Business Banking Relationship Managers. The role manages and develops a team of business bankers, focusing on customer relationship development, customer experience, risk management, and business growth. It manages people and financial resources for Small Business Banking Relationship Management and collaborates with peers, colleagues, managers, and department leadership on business objectives, hiring, training, development, and performance evaluation. The position includes customer contact and may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. The manager may assist customers but may not take an application or offer or negotiate terms of a dwelling-secured transaction. The role is responsible for visiting business banking employees, customers, and prospects within an assigned market or geography and requires onsite presence at the listed location. Loan Originator positions must meet Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including applicable financial responsibility, character, financial fitness, criminal background, and ongoing regulatory screening standards.

Requirements

At least 5 years of Business Banking experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of leadership experience.
Meet Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.
Comply with Wells Fargo policies and applicable risk and compliance requirements.

Nice To Haves

At least 2 years of supervisory or management experience.
Proven collaboration skills across various organizational levels.
Proven leadership, collaboration, team-building, and partnership skills.
Strong analytical and critical-thinking skills combined with strategic business focus.
Effective verbal, written, and interpersonal communication skills, including the ability to present information to create understanding and influence decisions.
Ability to drive successful execution of business imperatives, plan, prioritize, and set goals.

Responsibilities

Manage and develop a team of business bankers focused on customer relationship development, customer experience, and risk management.
Grow the business by implementing strategies to increase revenue through onboarding new customers, deepening existing customer relationships, and retaining credit or deposit balances.
Identify and recommend opportunities for process improvement and risk control development.
Make decisions and resolve issues involving team resources, objectives, and operations to meet business objectives.
Collaborate and consult with peers, colleagues, and managers at multiple levels.
Collaborate with managers and department leadership on hiring, training, development, and performance evaluation.
Manage allocation of people and financial resources for Small Business Banking Relationship Management.
Mentor and guide the development of direct reports and assist with hiring talent.
Visit business banking employees, customers, and prospects within an assigned market or geography.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms.