Business Banking Officer

Rockland Trust Company•Worcester, MA

About The Position

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact. With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy— Where Each Relationship Matters® —guides how we work with our customers, colleagues, and communities every day. At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers. The Business Banking Officer is responsible for prospecting and developing new business relationships in a specific territory targeting these businesses. The objective is to grow core deposits and loans, identify cross-sell opportunities, and to achieve sales objectives through customer engagement, networking and with the support of the Marketing Department, establish effective calling programs and acquire sales leads followed by in person appointments. The successful candidate will also be familiar with all other appropriate bank products and services to enhance and expand each customer relationship, develop tailored presentations, and participate in appropriate social and community organizations outside the bank.

Requirements

Bachelor's degree in Finance, Business Administration, or related field.
5+ years sales experience selling bank products and services to business
Proven track record of deposit growth success
Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients.
Proven track record of meeting and exceeding sales targets and business objectives.
Ability to work independently and as part of a collaborative team environment.
Proficiency in Microsoft Office suite and banking software applications.
General commercial credit knowledge is a requirement; however, all underwriting is done in a centralized and streamlined environment so that there are no credit administrative duties associated with this sales role.

Responsibilities

Develop and maintain relationships with business clients to understand their financial needs and goals.
Act as a trusted advisor to clients, offering tailored financial solutions and recommendations.
Evaluate and analyze financial statements, credit reports, and other relevant documents to assess creditworthiness and risk.
Structure and negotiate loan terms, including interest rates, repayment schedules, and collateral requirements.
Cross-sell banking products and services to meet the diverse needs of business clients.
Collaborate with internal teams, including credit analysts and underwriters, to ensure timely and accurate processing of loan applications.
Monitor and manage the performance of existing loan portfolios, identifying opportunities for upselling or restructuring as needed.
Stay informed about industry trends, regulatory changes, and competitive offerings to effectively position our products and services in the market.
Represent the bank at networking events, conferences, and industry seminars to build brand awareness and generate new business opportunities.