Business Banking Manager

Savings Bank of Mendocino County • Ukiah, CA

5d • Onsite

About The Position

Savings Bank of Mendocino County is seeking a qualified professional to supervise our Business Bankers and Deposit Relationship Specialist in the Small Business Lending Department. The Business Banking Manager provides support and guidance to their team while also developing and managing a portfolio of borrowers in order to effectively reach individual and Bank goals. This role involves assessing and mitigating risk and being proactive in establishing new small business relationships within our communities. The Business Banking Manager works extensively with the community, small business owners, the Senior Lending Officer, the Chief Credit Officer, and the Credit Administration Team. The ideal candidate has at least five years
experience in banking, preferably focused on Small Business Lending. A successful person in this role is goal-oriented; skilled at building strong collaborative relationships; enjoys coaching others to reach their full potential; has strong organizational and time management skills; and thrives in a dynamic, evolving work environment. Savings Bank is excited to add to our team of individuals seeking to fulfill the Bank
s vision of Investing in the future as your local independent bank, committed to the prosperity of our communities, employees, and shareholders.

Requirements

• High School Diploma or General Education Degree (GED)
• Five years experience and/or training in small business or commercial lending
• Two years supervisory experience
• Experience managing a dedicated book of business customers
• The ability to register as a Mortgage Loan Originator through the Nationwide Mortgage Licensing System
• An acceptable credit history
• A valid driver s license

Nice To Haves

• A Bachelor or Associate degree in a related field
• Credit analysis and underwriting experience
• Experience with Customer Relationship Management software
• English/Spanish bilingual skills

Responsibilities

• Fosters a culture where employees work together to Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act and Encourage the Heart.
• Drives a superior customer experience across all channels, analyzing service metrics, and ensuring Customer Service Standards meet or exceed expectations.
• Models and upholds the Bank s Principles and Professional Standards.
• Recruits, manages and develops staff in areas of responsibility, writes performance evaluations, and provides appropriate training, development and coaching as needed.
• Maintains comprehensive knowledge of operations, technologies, delivery channels and the full suite of business products and services.
• Manages high-value customer relationships with a personalized, proactive approach, consistently going above and beyond.
• Sets loan portfolio growth goals for the small business loan portfolio based on the Board approved budget each year.
• Partners with the Senior Lending Officer to develop and streamline the process of approving and funding small business loans.
• Works closely with the Deposit Relationship Specialist to identify prospects for development and expansion of full depository relationships for commercial clients.
• Collaborates with Retail Banking and branch personnel to ensure branch referrals are encouraged and promptly reviewed when submitted.
• Manages risk and minimize losses by actively monitoring the small business loan portfolio.
• Ensures credit recommendations are appropriately structured in terms of rate, amortization, repayment and collateral prior to submission for approval.
• Cooperates with and complete assignments associated with internal and external audits in a timely manner.
• Represents the Bank in community events and initiatives that strengthen customer relationships, enhance the Bank s presence and support business growth.
• Other duties as assigned.

Benefits

• Competitive, market-based pay
• Comprehensive insurance benefits package including medical, dental, vision and more
• 401(k) plan with maximum 6% employer match
• Profit Sharing plan
• Generous paid time off plans
• Employee Health and Wellness program
• Community volunteer opportunities
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED