Business Banker/Relationship Manager

Ridgewood Savings Bank • New York, NY

42d • $75,000 - $95,000 • Hybrid

About The Position

The Business Banker/Relationship Manager is responsible for developing and maintaining a portfolio of business banking relationships, identifying new business opportunities, and serving as the primary point of contact for new and existing business clients. This role involves managing and monitoring assigned small business relationships, ensuring compliance with banking regulations, and working with the Credit and Lending department to facilitate client loan needs. The position requires excellent sales, networking, and relationship-building skills, with a focus on meeting or exceeding goals for loan production, deposit growth, and fee income.

Requirements

• 3 + years of experience in business banking, or relationship management.
• Excellent sales, networking, and relationship-building skills.
• Strong communication, presentation, and negotiation abilities.
• Knowledge of treasury management and deposit products.
• Ability to work independently and manage multiple priorities.
• Adhere to all banking regulations, policies, and procedures.
• Maintain knowledge of applicable federal and state banking laws.
• Ensure compliance with Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements.
• Complete required compliance and risk management training.

Nice To Haves

• Associates degree in Business, Finance, Accounting, Economics, or a related field preferred but not required.
• Equivalent banking experience may be considered in lieu of formal education.
• Experience working with small business and commercial clients preferred.
• Demonstrated success in business development and portfolio growth.

Responsibilities

• Develop and maintain a portfolio of business banking relationships.
• Develop and expand the existing business portfolio of Ridgewood Savings Bank.
• Identify and pursue new business opportunities through networking, referrals, community involvement, and prospecting activities.
• Meet or exceed established goals for loan production, deposit growth, and fee income.
• Represent the bank at community events, business organizations, and networking functions.
• Serve as the primary point of contact for new and existing business clients.
• Conduct regular client meetings to understand financial needs and recommend appropriate banking solutions.
• Deepen client relationships by cross-selling products and services, including business checking, savings, treasury management, merchant services, and lending products.
• Maintain strong client retention through proactive relationship management and exceptional service.
• Work with Credit and Lending department to facilitate new client loan needs.
• Manage and monitor an assigned portfolio of small business relationships.
• Conduct annual site visitations and ongoing risk assessments.
• Ensure portfolio performance meets bank standards for profitability and asset quality.
• Adhere to all banking regulations, policies, and procedures.
• Maintain knowledge of applicable federal and state banking laws.
• Ensure compliance with Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements.
• Complete required compliance and risk management training.

Benefits

• Base salary plus incentive compensation based on achievement of lending, deposit, and relationship growth goals.
• Comprehensive benefits package including health insurance, retirement plan, paid time off, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree