Business Automation & AI Engineer
About The Position
Evolving Solutions is seeking a Business Automation & AI Engineer to act as a liaison between their business and technology teams. This role involves identifying inefficiencies and building automations, AI agents, and platform solutions to address them. The position requires a blend of business analysis, automation building, and technical generalism, enabling the individual to translate business needs into functional solutions. This is an internal-facing role reporting to the Director of Technology and Business Integration, collaborating with department leaders to prioritize and deliver results. The company is looking for a motivated individual to enhance business operations through automation and AI.
Requirements
- 3+ years of experience combining business process analysis with hands-on technology solution delivery (automation, integration, platform administration, or application development).
- Proven expertise with Power Automate, including building complex, multi-step cloud flows integrating across M365, third-party APIs, and business systems (Oracle NetSuite ERP, Dynamics 365 Sales, SharePoint, Dataverse).
- Hands-on experience designing and deploying AI agents using Copilot Studio, Azure AI/OpenAI, Claude/Anthropic, or equivalent, with the ability to evaluate platform suitability.
- Deep, practical knowledge of the Microsoft 365 product suite, including Power Platform, Purview, Defender, Entra ID, SharePoint, Intune, and Copilot.
Nice To Haves
- Bachelor's degree in Information Technology, Computer Science, Business/Management Information Systems, or a related field.
- Strong business analysis skills: ability to lead requirements-gathering, map processes, identify automation opportunities, and write solution specifications.
- Intellectual curiosity and skepticism of existing processes, comfortable challenging assumptions.
- Strong documentation discipline.
- Effective communication skills across technical and non-technical audiences.
- Experience with NetSuite ERP and/or Dynamics 365 Sales data structures.
- Familiarity with Power BI report development and DAX.
- Experience working in an IT services, managed services, or technology distribution environment.
Responsibilities
- Engage with internal business stakeholders to understand workflows, identify pain points, and gather requirements for technology solutions.
- Translate business needs into clear, actionable solution designs.
- Design, build, and maintain automations using the Evolving Solutions technology stack (Power Automate, Power Apps, Dataverse, SharePoint, Oracle NetSuite ERP, Dynamics 365 Sales), owning solutions from concept to deployment.
- Build workflows integrating M365, Oracle NetSuite ERP, and Dynamics 365 Sales ecosystems, ensuring they are maintainable, well-documented, and scalable.
- Build and deploy AI agents using platforms like Copilot Studio, Azure AI/OpenAI, or Claude to automate knowledge work, surface information, or handle repetitive decision-making.
- Leverage the full Microsoft 365 product suite (SharePoint, Teams, Purview, Defender, Power Platform, Copilot, Entra ID, Intune) to solve business challenges.
- Challenge existing processes and propose technology-first solutions for operational problems.
- Document all built solutions, automation flows, and system configurations, maintaining an inventory of business systems, integrations, and active automations.
- Support Power BI reporting and NetSuite data needs as capacity allows.
Benefits
- Equal opportunity employer
- Celebrates diversity
- Commitment to creating an inclusive environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
