Business Associate, Ophthalmology, Full Time, Day

Valley Health System • Ridgewood, NJ

1d • $20 - $25 • Onsite

About The Position

The Business Associate performs front desk activities that support the practice and its professional staff, along with essential services such as checking patients in and out. Duties are performed as directed or requested by the Practice Manager. The position is based at the Ridgewood location and may require rotating to other VMG locations when necessary. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or equivalent.
• Completion of formal coursework in office management, database management, or business.
• Computer literacy.
• At least six months of previous customer service, data entry, administrative, office management, or clerical experience.
• Demonstrate courteous, caring, respectful, and compassionate behavior.
• Demonstrate effective listening and the ability to respond non-judgmentally with clear expectations.
• Outstanding interpersonal, service excellence, and customer service skills.
• Strong orientation toward high-quality, cost-effective, comprehensive medical care.
• Effective organizational and time-management skills to set priorities and respond quickly to urgent or emergent situations.
• Strong oral and written communication skills to convey information clearly and concisely to people of varied age groups, customers, and groups.
• Ability to help create, maintain, and support a high-functioning team; foster cooperative working relationships with staff and management; and function effectively as part of a team.
• Ability to represent the organization positively, respect confidentiality of private healthcare, financial, and company information, honor commitments, speak constructively about coworkers and the organization, and assume responsibility and accountability for job and organizational duties.
• Demonstrate behaviors consistent with Valley Health System Behavioral Standards and Valley Physician Services Mission and Vision Statements.

Responsibilities

• Perform front desk activities that support the practice and professional staff.
• Provide essential services, including checking patients in and out, as directed or requested by the Practice Manager.
• Rotate to other VMG locations from time to time when necessary.
• Support company-wide efforts to improve and maintain patient and customer satisfaction.

Benefits

• Medical/prescription, dental, and vision discount program for full-time and part-time employees.
• Group term life insurance and AD&D for full-time employees.
• Flexible spending accounts and commuter benefit plans.
• Supplemental voluntary benefits, including short-term and long-term disability, whole life insurance, and legal support.
• Six paid holidays, paid time off, wellness time off, and extended illness leave.
• Retirement plan.
• Tuition assistance.
• Employee Assistance Program (EAP).
• Valley Health LifeStyles Fitness Center membership discount.
• Day care discounts at various facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED