Business Architect

Kyndryl•Raleigh, SC

1d•$115,080 - $262,320•Remote

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. The Role Kyndryl is seeking a Business Architect to support the North Carolina DMV the Modernization Program, a large-scale transformation initiative focused on modernizing critical DMV operations and services. This role will serve as the bridge between business stakeholders and technical teams, ensuring business objectives, processes, and operational needs are effectively translated into technology solutions. The Business Architect will analyze and document business capabilities, processes, information flows, stakeholder impacts, and organizational requirements while helping drive the successful implementation of the MAX solution.

Requirements

10+ years of experience as a Business Architect, or related role supporting enterprise application implementations.
Strong experience with business process mapping, requirements elicitation, documentation, and gap analysis.
Experience facilitating stakeholder workshops and collaborating across business and IT organizations.
Knowledge of User Acceptance Testing (UAT) methodologies and coordination.
Excellent analytical, communication, presentation, and stakeholder management skills.
Experience translating business needs into functional and operational requirements.
Knowledge of the ADOT MVD MAX Solution.
Must be authorized to work and reside in the United States.

Nice To Haves

Experience supporting DMV, transportation, government, or public-sector modernization initiatives.
Experience with writing technical user stories, understanding API technologies.
Vehicle related business knowledge.
Understanding of enterprise architecture and business architecture concepts.
Experience working on large-scale digital transformation programs.
CBAP, CCBA, PMI-PBA, or similar certification preferred.

Responsibilities

Lead business process analysis, requirements gathering, and stakeholder engagement activities.
Facilitate workshops, interviews, and working sessions with business and technical teams.
Document current-state and future-state business processes, workflows, and operational models.
Translate business requirements into functional specifications and solution recommendations.
Conduct gap analyses and assess business impacts, dependencies, risks, and opportunities.
Collaborate with project teams to ensure alignment between business objectives and technical solutions.
Support User Acceptance Testing (UAT), including test planning, execution support, defect tracking, and validation.
Assess stakeholder impacts and support organizational change initiatives.
Help define and document business architecture components, including business capabilities, information flows, organizational roles, and process frameworks.
Provide strategic recommendations regarding business transformation and modernization efforts.