Business Architect

Neocol

3h•Remote

About The Position

We are looking for a Business Architect to join our Business Consulting Practice. Someone who lights up in a client workshop, loves untangling a messy business process, and builds trust with stakeholders through curiosity and follow-through. This is not a developer role, and it is not a platform expert role. It is a consulting role. We want someone who has spent the last few years running discovery sessions, leading workshops, and helping clients understand their own business better. You might have done this on Salesforce, on another CRM or quote-to-cash platform. What matters most is how you work with people and how you think about business problems. You will receive a structured onboarding ramp on Agentforce Revenue Management (ARM) when you join. The right person treats that ramp as an opportunity, not a detour. Travel is part of this role. Expect to be onsite with clients a few times per quarter for workshops, kickoffs, and key sessions. You should be energized by that, not reluctant.

Requirements

3–5 years of experience in a consulting, professional services, or SI environment with meaningful client-facing delivery
Demonstrated experience running workshops, discovery sessions, or facilitated working sessions with business stakeholders. Ability to create visually appealing and compelling presentations and readouts.
Comfortable with business process work; journey mapping, current-state documentation, gap analysis, requirements gathering
Strong communicator who can hold a room without being the loudest person in it. You listen well and ask the right follow-up questions
Able and willing to travel onsite a few times per quarter
Experience producing functional artifacts; user stories, process flows, meeting summaries, requirements docs

Nice To Haves

Experience on Salesforce (any cloud), Apttus/Conga CPQ, Zuora, or similar platforms are welcome where the consulting fundamentals are strong
Salesforce certifications are a positive signal but not a requirement; consulting ability and workshop experience come first
Exposure to subscription, SaaS, or recurring revenue business models is a plus
ARM experience is welcomed but absolutely not required. We will train the right person

Responsibilities

Facilitate business process workshops and discovery sessions; agenda, facilitation, synthesis, and follow-up
Lead journey mapping, current-state / future-state walkthroughs, and stakeholder interviews
Translate business conversations into clear functional requirements, user stories, and process documentation
Build trusted relationships with client stakeholders through consistent follow-through and genuine curiosity about their business
Travel onsite a few times per quarter for workshops, kickoffs, and key delivery milestones
Partner with Technical Leads to hand off clean, well-documented functional specs. You own the what and why, they own the how
Present options to business stakeholders in plain language, not platform jargon
Contribute to internal delivery assets like templates, playbooks, and process standards