Business Architect (Hybrid)
About The Position
Join Cisco’s Commerce Operations – Continuous Improvement team, a dynamic group responsible for integrating newly acquired companies into Cisco’s global ecosystem. As a Business Architect, you will spearhead the incubation, commercialization, and integration of acquired entities, acting as the critical bridge between innovative new businesses and Cisco’s established operational excellence. This role sits at the intersection of strategy and execution, where you will scale transformation capabilities while ensuring seamless integration into our commercial engine. We are a collaborative, high-visibility team based in North Carolina, thriving in a fast-paced environment that demands multi-functional partnership and frequent engagement with senior leadership.
Requirements
- Bachelor’s degree with 7+ years of professional experience in operations management within a technology or commerce environment.
- Experience leading business process integration for acquisitions or large-scale, complex enterprise programs.
- Experience with data platforms (e.g., Snowflake, SAP Business Objects) with the ability to extract, analyze, and leverage data for high-level decision-making.
- Experience managing multiple, concurrent, high-priority projects in a fast-paced, matrixed environment.
Nice To Haves
- Exceptional communication, negotiation, and influencing skills, with a history of presenting to and advising senior leadership.
- Strategic approach with a passion for driving operational excellence and "outside-in" customer feedback loops.
- Exposure to AI-driven solutions or automation projects, either as a practitioner or technical lead.
- Ability to thrive in a highly visible, collaborative, and cross-functional culture.
Responsibilities
- Lead the end-to-end commercialization of newly acquired entities by conducting impact assessments, providing design input, establishing scalable support models, and defining the target operating model to ensure long-term commercial viability.
- Identify and implement opportunities for process simplification to reduce technical debt and ensure integration solutions are efficient and future-proof.
- Lead integration of acquired companies into Cisco’s commerce ecosystem, managing multiple workstreams and aligning with global processes and strategic goals.
- Analyze data and collaborate across functions to develop actionable, data-driven integration strategies.
- Build and maintain partnerships with key stakeholders to support successful integration and scaling of new entities; regularly update senior leadership to ensure transparency and alignment.
- Drive improvement by identifying gaps, proposing innovative solutions, and implementing best practices to optimize integration outcomes and stakeholder satisfaction.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
