Business Apps & Doc. Lead

Virginia Information Technologies Agency • Henrico, Virginia, VA

9d • $70,000 - $79,000 • Onsite

About The Position

This position serves as a lead within DPOR’s IT section to coordinate the efforts of a team that 1) provides support for DPOR’s mission-critical licensing system and 2) creates/maintains DPOR’s library of forms, and also helps the agency prepare for the implementation of future systems. The position functions in a capacity that can perform and provide the two services listed above. As part of the Department of Professional and Occupational Regulation (DPOR), you will play a crucial role in promoting the economic vitality of Virginia by helping qualified individuals start businesses and pursue their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor. They are responsible for regulating various professions and occupations, including architects and contractors, cosmetologists, and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.

Requirements

• Demonstrated ability to function as an effective team or project lead
• Demonstrated strong analytical skills and abilities, preferably concerning board regulations and/or applications.
• Demonstrated aptitude for understanding systems/processes/technology and applying that understanding to identify solutions and resolve problems
• Demonstrated ability and determination to learn new, and sometimes complex, systems and processes
• Demonstrated ability to plan and perform in a manner that results in on-time, effective delivery of agreed-upon services and outcomes.
• Able to communicate clearly and effectively both orally and in writing at various levels within an organization
• Demonstrated ability to work independently and in a team environment
• Ability to analyze issues and document/test forms and/or system changes
• Ability to produce clear, meaningful documentation
• Experience working with Adobe Designer
• Familiarity with ADA / WCAG considerations

Nice To Haves

• Familiarity with licensing systems

Responsibilities

• Provides support for DPOR’s mission-critical licensing system.
• Creates/maintains DPOR’s library of forms.
• Helps the agency prepare for the implementation of future systems.
• Functions in a capacity that can perform and provide the two services listed above.
• Coordinate the efforts of a team.

Benefits

• Affordable and comprehensive health benefits
• 13 paid state holidays
• Time off to volunteer
• Vacation leave
• Sick leave
• Personal leave
• Participation in the VRS retirement system (Hybrid 457 Deferred Compensation Plan)
• Free parking on the premises (DPOR)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed