Business and Operations Manager

Harborlight Community Partners•Beverly, MA

33d•Onsite

About The Position

Are you a hands-on, highly collaborative, mission-driven professional who enjoys helping organizations run smoothly? In this dynamic role, you will support two mission-driven organizations through a split, in-office schedule. You will oversee day-to-day business operations, financial administration, facilities and vendor management, risk and compliance support, and basic IT/vendor coordination. At First Baptist Church, Beverly (FBC), you will lead non-pastoral operations for the church and its related properties while supporting a small staff and volunteer community. At Harborlight Homes, you will provide operational coordination and administrative support aligned with Harborlight’s commitment to service-enriched, affordable, and inclusive housing.

Requirements

Mission-first mindset: you enjoy supporting organizations focused on community impact, social justice, and accessible housing/human services.
Business/operations strength: experience in finance, operations, facilities, and/or project/program management; able to prioritize competing needs in a small-team environment.
Financial fluency: comfort with budgeting, reporting, payables/receivables, and managing clean processes; able to interpret data, spot trends, and explain them clearly to non-finance stakeholders.
Operational ownership: a roll-up-your-sleeves, get-it-done approach—willing to handle both routine administrative work and unexpected needs.
Vendor and facilities coordination: confident working with contractors and service providers, tracking work quality, and following up until issues are resolved.
Strong communication and diplomacy: able to partner effectively with Ministers, staff, congregation members, volunteers, and Harborlight colleagues.
Systems comfort: strong skills with Microsoft 365 (Outlook, Teams, SharePoint, Excel); familiarity with QuickBooks and/or similar tools; comfortable learning or improving workflows (e.g., reimbursements using ADP).
Organization and discretion: attentive to detail; able to manage sensitive information with good judgment and confidentiality.
Physical capability: comfortable with light facilities-related tasks as needed, including bending and lifting up to 50 lbs.
Education: bachelor’s degree in business administration, finance, management, or related field preferred (or equivalent experience).

Responsibilities

Keep the office running: manage calendars, communications, records, and both physical and digital filing so information is easy to find and decisions are well-documented.
Own core financial administration: track and record donations/pledges, process invoices and payments, prepare bank deposits, support accounts payable/receivable workflows, and maintain clean, timely records.
Support budgeting and reporting: help prepare budgets/forecasts, monitor performance against plan, and produce clear reports and insights for leadership (e.g., Ministers/Church Council/Treasurer/committees as appropriate).
Coordinate payroll and reimbursements: partner with a third-party payroll provider; administer staff reimbursements and ensure processes are followed consistently.
Manage vendors and contracts: source and coordinate vendors (cleaning, HVAC, electrical, plumbing, IT, security, landscaping), track service schedules, and help ensure quality, cost effectiveness, and alignment with organizational values.
Oversee facilities needs: coordinate routine and emergency maintenance for the church property (including White Whale) and related equipment; help plan improvements and long-term facility needs.
Promote safety and risk awareness: support compliance with building codes and health/safety requirements, document incidents/issues, and assist leadership in identifying and mitigating risk.
Supervise and coordinate on-site support roles: work with the Sexton and Kitchen Coordinator and coordinate the work of staff, volunteers, Harborlight personnel as applicable, and contractors.
Coordinate IT support: serve as the point person for IT vendors to keep hardware/software working reliably and securely.
Stay connected: attend weekly staff meetings and maintain strong communication across both sites so priorities are clear and follow-through is consistent.