Business and Finance Associate

Greater Burlington YMCABurlington, VT

About The Position

This position supports the work of the Y, a leading non-profit committed to strengthening community through youth development, healthy living and social responsibility. As a vital member of our team, you will play a pivotal role in billing and collections for all Y programs, assisting with accounts payable and vendor relationships, and supporting other business functions. This is an excellent opportunity for an individual entering the workforce.

Requirements

  • One year of customer service experience.
  • Working knowledge of financial and database applications including proficiency with Microsoft Office Suite.
  • Ability to handle confidential member and donor information with discretion.
  • An Associate’s Degree and experience in a field related to the Y’s business functions.
  • Excellent attention to detail with ability to audit work efficiently
  • Ability to communicate effectively and respectfully across diverse backgrounds and cultures.

Nice To Haves

  • One year of experience managing financial accounts, or an equivalent combination of education and experience.
  • Two years of customer service experience.
  • Bachelor's Degree with a minimum of three courses related to business, finance, or accounting.

Responsibilities

  • Assist with collections for Y programs and membership via phone calls, emails, and letters.
  • Bimonthly returns reporting
  • Collaborate with various departments to process program change forms, ensuring smooth operations and maintaining up-to-date rosters.
  • Create an inclusive and engaging environment for our members, participants, and vendors, delivering exceptional customer experiences.
  • Contribute to the Y's growth and impact through general administrative assistance and active participation in meetings.
  • Ensure timely and accurate processing of invoices and payments.
  • Create and manage vendor accounts in accordance with GBYMCA policies and procedures.
  • Enter invoices and track ACH payments.
  • Communicate with staff and vendors as needed to resolve issues in a timely manner.
  • Accurately enter payments received in appropriate software system(s).
  • Monitor aged receivables and initiate collections when required.
  • Assist with month-end reconciliations.
  • Year-end close and audit support, as needed.
  • Maintain prepaid insurance schedules and journal entries.
  • Perform other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
  • Demonstrate the Y Core Values of Caring, Honesty, Respect and Responsibility.
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