Business and Capacity Planning Analyst

Apple • Cupertino, CA

10h

About The Position

The Apple Store Online team is responsible for Apple’s largest store, with the main goal to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking a strategic and analytically-driven professional to support our Apple Store Online Product organization, focused on optimizing business processes, identification of business insights, and translating complex data into executive and organizational focused business deliverables. This role bridges strategic business and capacity planning functions, and will work with our ASO Product leadership team to ensure they have the data-driven intelligence needed to make informed decisions during portfolio planning, and execution. This role requires partnering across functional organizations, understanding organizational needs and capabilities, and an ability to create executive and org-level communications that drive clarity and impact across stakeholders. The ideal candidate is detail-oriented, business-minded, and comfortable operating in high-stakes, often ambiguous, fast-paced environments.

Requirements

• 7 years experience in a technically oriented business planning, chief of staff, or program management role
• Experience with resource forecasting and capacity planning processes, across large teams, in a project portfolio landscape
• Outstanding communication and presentation skills; ability to articulate complex information clearly and persuasively to diverse audiences
• Strong strategic and business acumen with demonstrated ability to connect complex concepts and influence senior leadership
• Proven ability to develop and create high-impact executive presentations and strategic communications
• Self-starter who thrives in a fast-paced dynamic environment, is detail-oriented and easily manages multiple priorities simultaneously
• Bachelor's degree in Business Administration, Operations Management, or related field

Nice To Haves

• 3+ years experience with resource and capacity planning in a project portfolio landscape
• e-commerce, digital technology, or omni-channel retail experience
• Experience supporting or developing communications directly for senior executives
• Expertise within Apple ecosystem tools including Keynote, Numbers, and Pages
• Knowledge of capacity planning software (Meisterplan, Smartsheet, Monday, Clarity)
• Advanced scripting and data analysis capabilities
• Advanced skills in formulas, v-lookups, pivot tables, and data synthesis

Responsibilities

• Optimizing business processes
• Identification of business insights
• Translating complex data into executive and organizational focused business deliverables
• Bridging strategic business and capacity planning functions
• Ensuring ASO Product leadership team has data-driven intelligence for informed decisions during portfolio planning and execution
• Partnering across functional organizations
• Understanding organizational needs and capabilities
• Creating executive and org-level communications that drive clarity and impact across stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees